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> At 11:51 PM 6/18/98 +0000, Forrest Ho wrote:
> >Dear friend :
> >
> >Have you got any unhappy or frustrated feeling
> >from Metastock technical . I think I have as sent
> >several email to them on 10 June but no reply up
> >to now . I wrote to ask a simple question about
> >troughbar function but I wish they don't ignore
> >the mail .
> >
> >Usually how long do you get their reply ? What
> >should I do ? Should I complain to someone or
> >just wait , wait and wait ??
> >
> >I think Equis' guy is very busy but I also wish
> >they really face the problem and let us be a
> >happy user of their product .
> >
> >Forrest Ho
> >
I usually get an answer within a day or two, but have never had
to wait longer than about 3 days.
If you really need an answer from them right away, you can always
call. Or better yet, follow Neals advice.
> Post your question on the email list, lets see if someone
> here can help.
>
> -Neal.
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