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http://www.amibroker.com/feedback/
--- In amibroker@xxxxxxxxxxxxxxx, "janhausd" <janhaus@xxx> wrote:
>
> Sorry to hijack the thread, just wanted to ask, is there some place to
> vote on what enhancements we would like to see?
>
> --- In amibroker@xxxxxxxxxxxxxxx, "tipequity" <l3456@> wrote:
> >
> > TJ, I know that you don't like to announce your development plans.
> > However, it seems to me that every major release has a one major
> > enhancement (e.g., CBT, optimization and walk-forward) and many minor
> > enhancement and bug fixes. It would helpful to know what the major
> > enhancement in the immediate upcoming release is. This could help us
> > manage our development work more efficiently (i.e., focus our areas
> > that are not getting enhanced for the next three to six month).
> >
> > --- In amibroker@xxxxxxxxxxxxxxx, "Tomasz Janeczko" <groups@>
> > wrote:
> > >
> > > Dear Pavel,
> > >
> > > You need to calm down as everything is OK and let me explain why:
> > >
> > > First of all, support is responding to all your enquiries.
> > > We however do not experience such problem, therefore support
> > > is first trying to determine your configuration or any other local
> > > problem that you may have. We will continue looking into your
> > individual
> > > problem and as soon as the reason is found and pinpointed, we could
> > fix it.
> > > That's pretty normal way of doing things:
> > > a) reproduction of the problem on our end
> > > b) isolation of the problem (where and why it happens?)
> > > c) location in the code
> > > d) fix
> > >
> > > We are currently at stage a) with you. The support channel will
> > continue
> > > working with you to solve any problem you may have.
> > >
> > > Second thing, the company is in perfect shape. For me the recession
> > > can take 5 years or more. In fact after short drop in October, the
> > sales make new records now,
> > > probably because people find out that they can have superior
> > software
> > > for fraction of a price of other solutions. That's pretty normal
> > that in tough times
> > > people are more price-sensitive and enjoy the huge technical
> > advantage of AmiBroker
> > > at extremely fair price.
> > >
> > > You are relatively new customer and you apparently
> > > are not aware of the release cycle. Yes there are periods where new
> > betas
> > > are coming every week, but ...
> > > AFTER official release (which happened in fact quite recently) I
> > take a BREAK
> > > from development activities.
> > >
> > > So the sole reason for not having new betas recently is the fact
> > that I
> > > took BREAK from development to spend time with family (I may remind
> > you
> > > that there was Christmas, New Year holidays plus 2 week winter
> > vacation season
> > > for our children).
> > >
> > > Yes, contrary to what somebody may think, I am a human, not robot,
> > > so from time to time I take a break.
> > >
> > > There are also activities that you don't see because they are not
> > directed
> > > to general public and happen behind the scenes. One of such activity
> > > is creation of interface to one of the largest Polish brokerages.
> > > Such moves are invisible to non-Polish users but contribute greatly
> > > to growing user base and growing cash flow.
> > >
> > > So relax a bit and cheer up.
> > >
> > > If you have a free minute, you may check what the latest
> > > "innovation" from Microsoft Research does with popular songs:
> > > http://timesonline.typepad.com/technology/2009/02/top-20-tracks-
> > r.html
> > >
> > > Best regards,
> > > Tomasz Janeczko
> > > amibroker.com
> > > ----- Original Message -----
> > > From: "pavelmanas" <pavelmanas@>
> > > To: <amibroker@xxxxxxxxxxxxxxx>
> > > Sent: Tuesday, February 03, 2009 12:30 PM
> > > Subject: [amibroker] Why Amibroker support is not responding
> > >
> > >
> > > Dear Tomash,
> > >
> > > I have got few questions about Amibroker support and volume bars
> > >
> > > 1. at the beginning of January I reported a problem regarding
> > > incorrect creation of volume bars to the official support eMail
> > > address. I consider this problem as very important because it
> > > touches a basic real-time charting functionality in Amibroker. I
> > > had got a quick reply that someone was going to replicate the
> > > problem, however, since that time I have not heard anything even
> > > though I urged this already two times. Also on 16th of January I
> > > logged this problem (#1669) into the "Amibroker Feedback Center".
> > > Unfortunately, this site seems to be abandoned (by Amibroker staff)
> > > since end of December. In my desperation I had to move my intraday
> > > activities to Multicharts. This situation together with not
> > updated
> > > information on the Amibroker web page and pause in releasing new
> > > updates (I got used to see new releases every week 8-) ) obviously
> > > suggests to me as a customer that something is going on in the
> > > company. Here are the questions:
> > > - is the company ok and when can we expect next release?
> > > - what is the current status of Amibroker support?
> > > - is anyone looking into "Amibroker Feedback Center"?
> > > 2. I am attaching the reported problem and will appreciate if
> > > someone can look into it.
> > >
> > > in real-time volume chart 2500V for ES H9 I am experiencing very
> > > strange behavior. When volume reaches 2500 it is supposed to
> > create
> > > a new volume bar, reset the volume to 0 and start adding volume
> > > again for the new bar. What is happening is that it reaches 2500,
> > > creates a new bar, volume goes to e.g.350 suddenly the new bar is
> > > removed and volume for previous bar jumps back to e.g. 1700. This
> > > happens multiple time for the same bar. Sometimes even two new
> > bars
> > > are created and than removed. This behavior is happening
> > frequently
> > > almost every bar. Certainly under such circumstances it is
> > > impossible to trade volume charts. I noticed recently that the
> > > volume is jumping even in the single bar so it goes e.g.
> > > 400,412,450,275,300,320,500,520,250,.
> > >
> > > How to reproduce the problem:
> > > 1. data source = eSignal Real-Time Data
> > > 2. symbol ES H9
> > > 3. Volume Bars set to 2500
> > > 4. database source set to tick chart with max. allowed number of
> > > data 500000
> > > 5. this gives me usually 2-3 days of history. Sometimes in heavy
> > > volume days it provides 1,5 days of history. Note. I have changed
> > > the registry to have max. allowed data set to 1,000,000. This gave
> > > me another 2 days of data history so together 5 days.
> > > 6. Amibroker 5.2 R1 (offical release)
> > > 7. Windows Vista Business
> > >
> > > Thank you and regards
> > >
> > > Pavel
> > >
> > >
> > >
> > >
> > > ------------------------------------
> > >
> > > **** IMPORTANT ****
> > > This group is for the discussion between users only.
> > > This is *NOT* technical support channel.
> > >
> > > *********************
> > > TO GET TECHNICAL SUPPORT from AmiBroker please send an e-mail
> > directly to
> > > SUPPORT {at} amibroker.com
> > > *********************
> > >
> > > For NEW RELEASE ANNOUNCEMENTS and other news always check DEVLOG:
> > > http://www.amibroker.com/devlog/
> > >
> > > For other support material please check also:
> > > http://www.amibroker.com/support.html
> > >
> > > *********************************
> > > Yahoo! Groups Links
> > >
> >
>
------------------------------------
**** IMPORTANT ****
This group is for the discussion between users only.
This is *NOT* technical support channel.
*********************
TO GET TECHNICAL SUPPORT from AmiBroker please send an e-mail directly to
SUPPORT {at} amibroker.com
*********************
For NEW RELEASE ANNOUNCEMENTS and other news always check DEVLOG:
http://www.amibroker.com/devlog/
For other support material please check also:
http://www.amibroker.com/support.html
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