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PureBytes Links
Trading Reference Links
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+1
It's a major point. How to find something that you don't know the name
or don't ever know it exist ! Or if it's a generic name with thousands
of entries.
I saw with Excel user's list that when the simple examples are at a
precise place, it is easier to give educational support to beginners.
The beginner wants to have results at once. He searches into help
manual and find a programmer help. That is useless for non programmer,
it takes time to use this help.
With 3 or 4 lines of code a "takeaway" example is a good tutorial.
Best Regards
--- In amibroker@xxxxxxxxxxxxxxx, "progster01" <progster@xxx> wrote:
>
> --- In amibroker@xxxxxxxxxxxxxxx, Dennis Brown <see3d@> wrote:
>
> >When I first started, I did not know what to call things,
> >so most of my searches failed.
>
> Ha! I can relate to that!
>
> Sometimes people may find it easier to dash off a quick question to
> the list than to troll deeply through the several possible references
> available.
>
> I always try to keep in mind that, in general, if the person knew
> where to find the answer, they would go right to it. But, until a
> more thorough acclimation takes place, newbies don't know where to look.
>
> IMO, it's not realistic to expect every poster to have spent a few
> months getting deeply familiar with the reference material. Even
> those who have spent significant time with the reference material may
> still need a bit of "extra" or "different" explanation/example before
> the light comes on for any particular topic.
>
> A quick question may deserve a quick answer:
>
> "Try reading this page or topic and see if that helps."
>
> And what is wrong with that? (nothing, IMO)
>
> If a person more experienced with the product and the docs can direct
> someone to where the answer exists, it only takes a moment, and that
> moment could substitute for hours of (fruitless?) searching on the
> questioner's part.
>
> Clearly some people form an opinion along the lines of:
>
> "Oh come on, that's so obvious, and it's RIGHT THERE IN THE DOCS"
>
> Well, maybe (and perhaps definitely!). OK, so just don't answer that
> poster. Don't let it get to you! Either someone else will answer
> (question posed, question answered, no nick on you!), or the poster
> will email support or figure it out themselves eventually.
>
> Civility (or refraining from incivility) helps the list, lack of
> civility hurts it (IMO).
>
> Posing a simple or "obvious" question is not "lack of civility" (IMO).
>
> BTW, "It's in the docs" is not a very helpful answer (to the
> questioner or the list).
>
> "I think what you are looking for is in the docs, HERE" is a very
> helpful answer, and if more people who are capable of this answer
> would step up to it then TJ would not have to!
>
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