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--- In amibroker@xxxxxxxxxxxxxxx, Dennis Brown <see3d@xxx> wrote:
>When I first started, I did not know what to call things,
>so most of my searches failed.
Ha! I can relate to that!
Sometimes people may find it easier to dash off a quick question to
the list than to troll deeply through the several possible references
available.
I always try to keep in mind that, in general, if the person knew
where to find the answer, they would go right to it. But, until a
more thorough acclimation takes place, newbies don't know where to look.
IMO, it's not realistic to expect every poster to have spent a few
months getting deeply familiar with the reference material. Even
those who have spent significant time with the reference material may
still need a bit of "extra" or "different" explanation/example before
the light comes on for any particular topic.
A quick question may deserve a quick answer:
"Try reading this page or topic and see if that helps."
And what is wrong with that? (nothing, IMO)
If a person more experienced with the product and the docs can direct
someone to where the answer exists, it only takes a moment, and that
moment could substitute for hours of (fruitless?) searching on the
questioner's part.
Clearly some people form an opinion along the lines of:
"Oh come on, that's so obvious, and it's RIGHT THERE IN THE DOCS"
Well, maybe (and perhaps definitely!). OK, so just don't answer that
poster. Don't let it get to you! Either someone else will answer
(question posed, question answered, no nick on you!), or the poster
will email support or figure it out themselves eventually.
Civility (or refraining from incivility) helps the list, lack of
civility hurts it (IMO).
Posing a simple or "obvious" question is not "lack of civility" (IMO).
BTW, "It's in the docs" is not a very helpful answer (to the
questioner or the list).
"I think what you are looking for is in the docs, HERE" is a very
helpful answer, and if more people who are capable of this answer
would step up to it then TJ would not have to!
------------------------------------
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