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I called IB's tech support regarding the message I saw on top
of TWS chart
"Best queries are not supported." when trying to chart some
ETFs.
The explanation I was given: add/change the symbol's Exchange
to ISLAND for charting...
Use original to enter trades
Seems to work
jb
______________________________________________________________
-----Original Message-----
From: amibroker@xxxxxxxxxxxxxxx
[mailto:amibroker@xxxxxxxxxxxxxxx] On Behalf Of Barry
Scarborough
Sent: Monday, January 07, 2008 12:36 PM
To: amibroker@xxxxxxxxxxxxxxx
Subject: [amibroker] Re: Interactive Broker feed problems into
Amibroker
I have not had any trouble today but there are some symbols I
can not
download. I get error 162 which is BEST query errors and it
will not
back fill about 8 ETFs I was tracking. This is an error on one
of their
servers. They are supposed to be working on that too. I wonder
some
times since it has been failing for a month. That error
started on 12/5
and more started to fail on 12/11. But the major indices and
trin,
forex and some futures are working fine.
I am running their latest stand alone release, 880.5 and Java
version
1.5.0_14. My AB is 4.90.5 and I am running on PX Home.
Make sure your computer clock is set close to actual time. I
think they
use the CPU clock rather than a time stamp in the data. I
noticed the
close is never what Scottrade shows or the OED value. I ran
into some
problems when my clock got way off and I lost data on some
symbols and
all of it on one.
Another thing you can try is displaying an analysis chart in
IB. If
their chart won't display it is their data feed problem and
not the API.
Barry
--- In amibroker@xxxxxxxxxxxxxxx, "speeringmt"
<speeringmt@xxx> wrote:
>
> Hello.
>
> I have had serious problems with my IB feed into AB of late.
>
> Began post-Christmas, and became untradable due to erratic
start and
> close time cut offs. The feed stopped updating live at all
on Friday
> night, and has not backfilled since.
>
> I have done everything amibroker support has so far
suggested, i.e.
> using TWS 879 and re-configuring the database. This has
still left me
> with the same problem, with charts on the old database still
not
> backfilling, and ones through the new database not at all
either.
>
> TWS still works fine.
>
> Any help correcting this will be greatly appreciated.
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