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I tried that. I added an entry for GLD on the ISLAND exchange and was
able to display a chart of GLD. But adding the GLD-Island entry did
not fix my back fill problem into AB.
Then I had an epiphany. In AB I entered the symbol as GLD-ISLAND-STK
and guess what. That worked. I then tried it with EPP-ISLAND-STK and
that worked too.
It is really sad but it seems there is a very wide level of expertise
in the IB support team. I have contacted them about 8 times on this
problem and got the royal run around. They must not have a searchable
database or some of their folks don't know how to use it.
Thanks for the suggestion,
Barry
--- In amibroker@xxxxxxxxxxxxxxx, "J. Biran" <jbiran@xxx> wrote:
>
> I called IB's tech support regarding the message I saw on top
> of TWS chart
> "Best queries are not supported." when trying to chart some
> ETFs.
> The explanation I was given: add/change the symbol's Exchange
> to ISLAND for charting...
> Use original to enter trades
>
> Seems to work
>
> jb
> ______________________________________________________________
> -----Original Message-----
> From: amibroker@xxxxxxxxxxxxxxx
> [mailto:amibroker@xxxxxxxxxxxxxxx] On Behalf Of Barry
> Scarborough
> Sent: Monday, January 07, 2008 12:36 PM
> To: amibroker@xxxxxxxxxxxxxxx
> Subject: [amibroker] Re: Interactive Broker feed problems into
> Amibroker
>
> I have not had any trouble today but there are some symbols I
> can not
> download. I get error 162 which is BEST query errors and it
> will not
> back fill about 8 ETFs I was tracking. This is an error on one
> of their
> servers. They are supposed to be working on that too. I wonder
> some
> times since it has been failing for a month. That error
> started on 12/5
> and more started to fail on 12/11. But the major indices and
> trin,
> forex and some futures are working fine.
>
> I am running their latest stand alone release, 880.5 and Java
> version
> 1.5.0_14. My AB is 4.90.5 and I am running on PX Home.
>
> Make sure your computer clock is set close to actual time. I
> think they
> use the CPU clock rather than a time stamp in the data. I
> noticed the
> close is never what Scottrade shows or the OED value. I ran
> into some
> problems when my clock got way off and I lost data on some
> symbols and
> all of it on one.
>
> Another thing you can try is displaying an analysis chart in
> IB. If
> their chart won't display it is their data feed problem and
> not the API.
>
> Barry
>
> --- In amibroker@xxxxxxxxxxxxxxx, "speeringmt"
> <speeringmt@> wrote:
> >
> > Hello.
> >
> > I have had serious problems with my IB feed into AB of late.
> >
> > Began post-Christmas, and became untradable due to erratic
> start and
> > close time cut offs. The feed stopped updating live at all
> on Friday
> > night, and has not backfilled since.
> >
> > I have done everything amibroker support has so far
> suggested, i.e.
> > using TWS 879 and re-configuring the database. This has
> still left me
> > with the same problem, with charts on the old database still
> not
> > backfilling, and ones through the new database not at all
> either.
> >
> > TWS still works fine.
> >
> > Any help correcting this will be greatly appreciated.
>
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