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that's pretty good, still waiting for response for email sent to
support in December 04, and inconclusive resolution in March 05
On 4/18/05, Tomasz Janeczko <amibroker@xxxxxx> wrote:
> Hello,
>
> Each time you send a query to support you receive automatic response with
> ticket number that
> means that your e-mail was delivered. No e-mail is ignored. All e-mails are
> read and analysed.
> You may not get immediate response for more complex stuff because it may
> require to check
> things first. Also we sometimes need some hours of sleep, therefore it is
> nice to give a chance to
> answer. As far as this particular e-mail is considered I responded
> personally within 2 hours
> not to mention that it was Sunday. (You have sent to support on Sunday,
> April 17, 2005 9:48 AM
> I responded Sunday, April 17, 2005 11:46 AM)
>
> Best regards,
> Tomasz Janeczko
> amibroker.com
> ----- Original Message -----
> From: ShortFox
> To: amibroker@xxxxxxxxxxxxxxx
> Sent: Monday, April 18, 2005 11:46 AM
> Subject: Re: [amibroker] Negative Cash
>
> Thomasz,
>
> There are times when there are no replies to emails sent to support. They
> are probably ignored. I therefore sent the message to the list, hoping that
> other (experienced) users might help.
> I apologize if this was a bother. Thank you for all the incredible work, AB
> is an excellent software.
>
> I'm looking forward the fix of the negative cash issue. Best to you,
>
> Short.
>
>
> ----- Original Message -----
> From: Tomasz Janeczko
> To: amibroker@xxxxxxxxxxxxxxx
> Sent: Monday, April 18, 2005 8:55 AM
> Subject: Re: [amibroker] Negative Cash
>
> Hello,
>
> As I answered to your e-mails sent to support already and can repeat here:
> we are looking into this.
>
> You wrote 4 e-mails about it. Two to support and two to the list.
> There is really no need to do this (sending one to support is just fine)
> especially considering the fact that we are already overloaded
> and if everyone sends 4 copies instead of one it just makes answers SLOWER
> not faster
> because of additional work required to read all those repeated e-mails.
>
> Best regards,
> Tomasz Janeczko
> amibroker.com
> ----- Original Message -----
> From: ShortFox
> To: amibroker@xxxxxxxxxxxxxxx
> Sent: Sunday, April 17, 2005 8:44 AM
> Subject: [amibroker] Negative Cash
>
>
> Hi,
>
> I'm backtesting a strategy and displaying the equity afterwards. For some
> reason, for many bars there is NEGATIVE CASH displayed.
> I'm not using any margin (margin requirement - 100). How can I get negative
> cash for many bars?
>
> Thanks,
> Short.
>
> Please note that this group is for discussion between users only.
>
> To get support from AmiBroker please send an e-mail directly to
> SUPPORT {at} amibroker.com
>
> For other support material please check also:
> http://www.amibroker.com/support.html
>
>
>
>
>
> Please note that this group is for discussion between users only.
>
> To get support from AmiBroker please send an e-mail directly to
> SUPPORT {at} amibroker.com
>
> For other support material please check also:
> http://www.amibroker.com/support.html
>
>
>
>
>
> Please note that this group is for discussion between users only.
>
> To get support from AmiBroker please send an e-mail directly to
> SUPPORT {at} amibroker.com
>
> For other support material please check also:
> http://www.amibroker.com/support.html
>
>
>
>
>
> Please note that this group is for discussion between users only.
>
> To get support from AmiBroker please send an e-mail directly to
> SUPPORT {at} amibroker.com
>
> For other support material please check also:
> http://www.amibroker.com/support.html
>
>
>
>
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--
Cheers
Graham
http://e-wire.net.au/~eb_kavan/
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