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Tomasz,
I second Owen’s comments. The more I delve into the program
the more impressed I am. I do not have a programming
background either. Much of my frustration however, comes
from trying to unlearn another programs format and language.
The examples you mentioned would be ideal as it helps not
only to understand the concepts but also highlights how we
can replicate ideas from other programs we may be migrating
from.
Support and documentation of the program is always the most
difficult aspect of customer management. Judging by your
frustration level I am sure it is also the least fun! : -)
The archives are a gold mine of information but the work it
takes to extract the information is many times quite
burdensome. I have been trying to go through and categorize
the information by examples which have helped but many times
answers to questions end up under another thread or use
descriptions that make it hard to search for the results.
Perhaps this could be a user project much like the current
library that you could draw from in the documentation.
Just from my short time in using the product and being on
the list it I have been pleasantly surprised on how generous
the Amibroker community is with their time and expertise.
Many times they express the same frustration (rightly so) as
you when the same question is asked again and again and it
appears there was no effort on the part of the user to do
some homework. Sometimes this may be just laziness but often
I think it is because they would like to jump right in but
don’t have much in the way of examples or it is unclear on
how to proceed.
I think you have a great product Tomasz and I think you have
a tremendously loyal customer base which is a testament to
your work and effort.
Regards,
Duke Jones, CMT
_____
From: Owen Davies [mailto:owen5819@xxxxxxxxxxxx]
Sent: Saturday, November 13, 2004 9:17 AM
To: amibroker@xxxxxxxxxxxxxxx
Subject: Re: [amibroker] BarsSince(Buy)
Tomasz Janeczko wrote:
>Thank you very much for your understanding and I appologize
for a bit harsh tone of my previous response.
>
Not at all, Tomasz. I really do understand your
frustration. There was
a time when I thought of becoming a programmer. (My
computer then was a
Compupro 8080 S-100 machine, replacing a Vector Graphics
System B, for
anyone whose memory extends that far back.) My existing
career then was
too demanding of time, and too ungenerous of cash, to allow
much
consistency of study. It embarrasses me to recognize how
much farther I
am from that goal today than I was 20 years or more ago.
Coincidentally, someone has written in the last few minutes
to ask my
opinion of "AmiTrader." Assuming that he meant Amibroker, I
corrected
the name and wrote this: "I think it is probably the best
piece of
technical-analysis software available today. (I haven't
seen quite all
of the competing programs, but have seen a lot of them.) It
is
extremely powerful; I doubt that there is much that cannot
be done with
it, and there are many things that can be done with
Amibroker that
cannot be accomplished with any other program I know.
However, as a
result, it has a fairly steep learning curve. To get the
benefit of its
power, you really need to learn a bit of programming--more
than I have
been willing to bother with thus far. Nonetheless, I would
not trade it
for anything else out there. And Tomasz, unlike other
software vendors,
continuously improves his program and is always available to
help with
questions. In this he is aided by one of the most active,
knowledgeable, and generous user groups on the Net. To get
anywhere
near what Tomasz offers, you would have to pay several times
as much,
and it still would not be as good."
I believe all of that wholeheartedly. I expect to be using
Amibroker
for as long as I use any TA software. (Poor Tomasz! There
is no escape
for you in sight.)
In answer to another message in the last few hours, you
suggested that
it might be possible to supply more examples of code for
features that
users find mysterious. For me, at least, that would be
extremely
helpful. I am not incapable of learning, or even of making
the effort
to learn. But it sometimes requires a bit more help than
one could wish
to see how a feature applies to my specific needs.
Do give one other idea some thought, if you would. What
makes computers
generally beneficial, what makes programs more than an
artistic
expression--not that I mean to slight that aspect of their
nature--is
that they save us time and enable us to do things we could
not have done
before. From this point of view, providing a few--I suspect
very
few--"unnecessary" features such as the infamous
BarsSince(Entry) may
make Amibroker even more powerful. It will not prevent
people like
Dimitris from using their skill to extract all that
Amibroker already
has to offer. Yet it will allow technically unsophisticated
users like
me to gain the benefit of functions we cannot create on our
own. It
might even save more capable users the time and effort it
would take
them to create them on their own. The costs are limited: a
few hours
of your programming time, a few extra clock cycles from AB's
parser, and
having a needless accretion or two defacing the purity of
your otherwise
elegant program. I understand that last part will hurt.
Yet to me it
seems a net gain. FWIW.
Thank you so much for your help. I was not in any way
offended that you
became a trifle irritable. Many people over the years have
found that I
test their patience. No one could blame you for being one
of them,
least of all me.
Best regards,
Owen
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