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Hello,
The ONLY e-mail we have received from you from dlldollars@xxx
address was e-mail with subject "BUG" that was assigned ticket number of
#13583 and answered THE SAME DAY.
The response was that we have acknowledged the problem and
it will be fixed in one of next releases.
Best regards,
Tomasz Janeczko
amibroker.com
----- Original Message -----
From: "Dwight Lewis" <dlldollars@xxxxxxxxxxxxx>
To: <amibroker@xxxxxxxxxxxxxxx>
Sent: Friday, September 24, 2004 3:51 PM
Subject: RE: [amibroker] No response from Amibroker Support
> I've had the same problem. Sent an e-mail to support last Friday, got the
> "received" message but so far no response. ???
>
> dll
> -----Original Message-----
> From: Chris [mailto:shawky2004@xxxxxxxxxxxxxx]
> Sent: Friday, September 24, 2004 8:38 AM
> To: amibroker@xxxxxxxxxxxxxxx
> Subject: [amibroker] No response from Amibroker Support
>
>
> Tomasz
> I have been emailing support@xxxxxxxxxxxxx regarding ongoing problems
> with Amibroker-MarketCast plugin but have not received ANY email
> replies since Marcin replied to me on the 6th Sep. I hope there is
> not a problem with my emails. All my friends are receiving them fine.
>
> On 6 Sep, Marcin told me to use the "Force Backfill" option with
> MarketCast plugin to fix my problem but my Mcast V 1.1.0 plugin only
> supports "Connect" and "Shutdown". I replied to this on 6 Sep 04 to
> support@xxxxxxxxxxxxxx Fault log 13493
>
> Also, I recent the email on 9 Sep along with an additional problem
> regardin eronious Low and Volume values on the chart (distorts the
> scale making the chart useless) appearing in 1 minute bars that
> neither exist in marketcast database nor amibroker quote editor. No
> reply.
>
> I have sent recent all emails on 23 Sep. Since the 9 Sep the number
> of corrupted bars in AB has increased to the point where one third of
> my portfolio stock charts are no longer useable in intraday mode. My
> only workaround is to completely delete the Amibroker database. This
> kills all of my trend lines etc.
>
> And wait, there is more...3 stocks now result in AB consuming 100%
> CPU usage for some reason. Deleting that stock or creating a new
> database does not clear the problem. My guess is that there is a
> corruption in the MarketCast data, though it appears fine when viewed
> through the marketcast interface. Or alternatively the data being
> supplied to Amibroker for those stocks has unexpected values which
> Amibroker is not handling.
>
> I downloaded the latest beta release yesterday but the problems are
> still the same.
>
> I hope to help Amibroker and MarketCast resolve the issue so I can
> move onto learning all the wonderful features available in AB and get
> it working to setup my new short term trading system. Fortunately I
> have an EOD system that keeps the income flowing for now.
>
> I can post the email extracts on this forum if you would like.
>
> regards
> Shawky
>
>
>
>
> Check AmiBroker web page at:
> http://www.amibroker.com/
>
> Check group FAQ at:
> http://groups.yahoo.com/group/amibroker/files/groupfaq.html
>
>
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> [Non-text portions of this message have been removed]
>
>
>
>
> Check AmiBroker web page at:
> http://www.amibroker.com/
>
> Check group FAQ at: http://groups.yahoo.com/group/amibroker/files/groupfaq.html
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