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TJ,
You also put yourself in a tough situation by not forcing customer
feedback into a registered web page that standardizes the customer
feedback collection process. You should not take ANY product changes
through this message board forum -- it sends the wrong message to
customers. You should listen, and offer advice, but that's it. All
product changes should happen as a result of looking at the larger
customer audience who uses your feedback form. I would imagine a
larger percentage of your customer audience sees your web site but
never sees this message board, for example. How do you know? You
never will know until your force people to register with your web
site.
Make sure to make every effort to tie those registrations back to
the products these customers actually own. Keep in mind you are
working at two levels -- customer acquisition and customer
retention. I'll let you research the difference and what that means
to you.
Do not make the mistake of assuming feedback on this message board
is representative of what is best for all of your customers -- both
potential customers, and also existing customers.
That's all for now... back to trading!
Regards,
Brian
--- In amibroker@xxxxxxxxxxxxxxx, "Jayson" <jcasavant@xxxx> wrote:
> I whole heartedly agree. Your time is far better spent developing
the
> software that puts food on your table. We have options for data
feeds. No
> one should expect that AB offers a data feed to every vendor . You
have
> spent 2 days writing and re-writing a plugin to fix a poor quality
data
> provider and have your self said only 6 users are utilizing it.
The group
> has over 2000 members and I assume there are more who do not join
our group.
> Move on TJ.....
>
> Regards,
>
> Jayson
>
> -----Original Message-----
> From: dingo [mailto:dingo@x...]
> Sent: Tuesday, April 20, 2004 9:15 AM
> To: amibroker@xxxxxxxxxxxxxxx
> Subject: RE: [amibroker] Re: IQFeed plugin version 1.5.1 released
>
>
> You should NOT be doing this. Just "say no", TJ! If they are
too cheap to
> buy quality data and you feel that the supplier they want is
unreliable and
> their tools are bad just say so and move on. You're driving
yourself nuts
> trying to please everyone and you'll never be able to do that.
>
> d
>
>
>
> -------------------------------------------------------------------
---------
> From: Tomasz Janeczko [mailto:amibroker@x...]
> Sent: Tuesday, April 20, 2004 9:02 AM
> To: amibroker@xxxxxxxxxxxxxxx
> Subject: Re: [amibroker] Re: IQFeed plugin version 1.5.1
released
>
>
> > That is the nice thing about IQFeed. You just buy the data
and that's
> what you pay for,
>
> Agreed 100%.
> But could you please tell me, if you are just paying for the
DATA alone,
> shouldn't you expect the QUALITY data ?
> I mean NO BAD TICKS, reliable API, no ZERO prices sent in OHL
fields
> during pre-market hours, etc ?
>
> Why everyone expects the developer of the charting application
to fix
> ALL DATA problems that DATA VENDOR should fix in first place?
>
> Why am I forced to implement hundreds of workarounds to make
IQFeed data
> usable ?
>
> Why IQFeed sells the same data 2x cheaper to QuoteTracker?
>
> Why don't they implement ANY fix to their API for over one
year from
> pointing out all problems ?
>
> Why should I spend enormous amount of time working on IQFeed
plugin
> considering the fact that it generates ZERO REVENUE for me ?
> ( I didn't receive ANY commission from IQFeed )
>
> Best regards,
> Tomasz Janeczko
> amibroker.com
> ----- Original Message -----
> From: ed
> To: amibroker@xxxxxxxxxxxxxxx
> Sent: Tuesday, April 20, 2004 2:43 PM
> Subject: Re: [amibroker] Re: IQFeed plugin version 1.5.1
released
>
>
> ok thanks for the explanation.
>
> Possibly I am switching to eSignal Premier though ... The
thing with
> eSignal (what I think is annoying) is that I wish they would sell
just the
> data for a good price. Now you get charting and all kind of
scanning stuff
> that we program ourselves in Amibroker and other stuff like news
you
> actually do not want and ofcourse this is included in the price.
That is the
> nice thing about IQFeed. You just buy the data and that's what you
pay for,
>
> rgds, Ed
> ----- Original Message -----
> From: global_investor
> To: amibroker@xxxxxxxxxxxxxxx
> Sent: Tuesday, April 20, 2004 2:15 PM
> Subject: [amibroker] Re: IQFeed plugin version 1.5.1
released
>
>
> --- In amibroker@xxxxxxxxxxxxxxx, "Tomasz Janeczko"
<amibroker@xxxx>
> wrote:
> > Hello,
> >
> > A new version of IQFeed plugin (1.5.1) has been released
to
> > http://www.amibroker.com/iqfeed.html
> >
> > Direct link: http://www.amibroker.com/bin/IQFeed1510.exe
> >
>
> now we have the old bug again. I know this experience ;-)
>
> Open & Low of last (rightmost) bar is now always 0 again,
when the
> base-interval is daily.
>
> Well, as a workaround I'll try if it's possible to install
Amibroker
> two times, each installation with a different version of
the IQFeed
> plugin.
>
> To Ed: The important thing to note here is that data with
> base-interval daily does NOT contain any bad ticks.
Your QQQ
> example was a daily chart generated by compressing 1
minute bars.
> Of
> course, if you compress bars with bad ticks (garbage in),
you get
> again bars with bad ticks (garbage out).
>
> But if the backfill is done with daily-bars (instead of
minute
> data),
> there is no spike problem and the data is wonderfully
clean.
> Which
> means that with IQFeed one would be able to look at clean
daily
> charts, updated in realtime without any spikes, if only
the plugin
> didn't contain any logic errors.
>
> The fact that daily data doesn't have bad ticks has
something to do
> with how the IQFeed historical data architecture is
working: daily
> data is NOT generated from tick data (so it cannot include
bad
> ticks),
> but minute data is.
>
>
> > It implements bad data filter which is based on ATR
(average true
> range).
> > The filter is turned ON by default and uses 9-bar ATR of
High-Low
> range.
> > If next bar High-Low range exceeds X times ATR then this
bar data
> are filtered
> > to eliminate spikes.
> >
> > You can control both averaging (ATR) period and X (the
detection
> threshold)
> > from File->Database Settings->Configure.
> >
> > You can also TURN OFF the filter already by going to
> > File->Database Settings then clicking CONFIGURE button
and
> UNCHECKING "Enable" flag in
> > "CONFIGURE" dialog.
> >
> > Please note that filter by default runs ATR(9) and if
current
> daily
> H-L range
> > exceeds by default 4 (four) times the ATR then it
considers this
> bar
> as a spike.
> >
> > This may or may not be correct for each and every
symbol. (My
> experiments shows
> > that this is good choice but I was checking only Nasdaq
100
> symbols).
> >
> > You may increase the threshold from default 4 to say 5.
> >
> > Anyway as I wrote many times the filtering or fixing bad
ticks
> should be done by feed
> > on tick-by-tick level (not on minute bars) since only
that way it
> can be accurate.
>
>
>
>
> > And this is what I am hoping for in API 3.0.
> >
> > Anyway I have done already more than I planned (I have
planned to
> wait for bad tick filter in IQFeed
>
> yes, filtering on the plug-in level doesn't make much
sense as you
> need all individual ticks instead of ticks in aggregated
form (=
> minute bars).
>
> Therefore instead of the ATR-filter, it would be very
helpful if the
> plug-in was simply working correctly when the base-time
interval is
> daily
> (see rationale above).
>
>
> Btw: Maybe Jay Froscheiser from DTN Market access is
following this
> thread. This problem with the IQFeed plugin underscores
why I
> strongly argued for making IQFeed's API publically
available
> (without
> the $300 licencse fee).
>
> Even though I'm busy with a lot of other things I have to
work on, I
> certainly would be interested in developing an own IQFeed
plug-in
> for
> Amibroker which could also be released to the public. (I
would do
> the plugin development in Java, however, and TRY to do the
> integration
> with Amibroker via Java's JNI interface, the latter would
be the
> hardest part.) What's more, the plug-in development could
ideally
> even be an open source project, hence allowing a peer
review of the
> sourcecode and in turn better elimination of bugs!).
>
>
> best regards,
>
> Wolfgang S.
>
>
>
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>
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>
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