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Ken,
I didnīt find Salilīs original message anywhere in this list.
Have you started some kind of inter-list thread ?
I really hope to be the only confused person here, but, give an
explanation, please, to connect us to the subject...
Dimitris Tsokakis
--- In amibroker@xxxxxxxxxxxxxxx, "Ken Close" <closeks@xxxx> wrote:
> Salil raises an interesting point...., ie, surprise in the reaction
to
> going commercial.
>
> As AB gains in popularity and distributed usage, the pool of AB
users
> will swell. This is a "market", just like any other group using
some
> kind of software (or service or other type of hard product).
>
> Entrepreneurs will sense a gap in the current product offerings and
> will, in the spirit of entrepreneurship, develop a variation or
other
> product to fill the gap.
>
> Has anyone ever heard of this process?
>
> Thus, the idea of investing all of the work is to reap a reward.
Some
> entrepreneurs are interested in the money, while others are
interested
> in keeping "score" on the success of their endeavors (usually
measured
> in hard numbers of profit).
>
> I, too, do not understand the emotional response engendered by the
> announcement. Perhaps some of you thought UM was doing this in his
> spare time for the programming challenge.
>
> There are two (possibly more) reasons for the reactions. One, the
AB
> community is "spoiled" and is used to gigantic capabilities being
> delivered for little or no money (meaning the many many additions
to AB
> that only cost a modest upgrade fee every x months) (Witness the
many
> who have not upgraded and have a question that has been answered in
one
> of the recent betas--which they do not have because they have not
> upgraded). This has ominous implications for others among this
> community who may be contemplating some value-adding type of
product for
> which they would like to make some money.
>
> Two, perhaps this is a reaction to the relatively poor customer
> responses that UM has delivered in the past. While I have
experienced
> most of his replies to be responsive to customer requests, he easily
> slipped over into name calling and worse when some continually
> questioned a technical issue (memory leakage comes to mind). An
easy
> trap for an entrepreneur to fall into is to take personal affront to
> someone calling your "baby" flawed, when you "think" or "know" it is
> not. The saying in America is "The customer is always right" (even
when
> they are not). Otherwise, you eventually lose the customer (and
perhaps
> more via word of mouth) or simply build up ill will which eventually
> limits sales.
>
> A third possible reason is "purely" the surprise idea of all of a
sudden
> being told that there is a charge for the new product and the
surprise
> this causes, especially after the investment of time in ABTool and
also
> perhaps being in category 1 mentioned above. Most new businesses
hardly
> ever announce ahead of time that the product they are "peeping" to
the
> world will be going commercial because it gives would-be
competitors a
> leg up in preparing for a competitive response. While this is
doubly
> true in the consumer products industry where I spent my entire
career
> (in product development and manufacturing engineering), it may be a
bit
> of a stretch in the AB Add-on marketing world (small that it is).
>
> Any reactions to this, and are there any Amibroker Add-on products
that
> the AB community would willingly and happily endorse and support and
> purchase--especially if the "tone" and "approach" of the potential
> entrepreneur was aboveboard, polite, and helpful?
>
> Comments?
>
> Ken
>
> -----Original Message-----
> From: salil_gangal [mailto:salil_gangal@x...]
> Sent: Monday, July 07, 2003 3:03 PM
> To: abtool@xxxxxxxxxxxxxxx
> Subject: [abtool] Commercial ABtool and 'xxsystems.com'
>
> Hi Uenal,
>
> First of all - a big virtual pat on the back for the outstanding
work
> you've done with the excellent set of tools.
>
> Next - I wish you good luck for your commercial 'xxsystems.com' !
>
> Finally - I'm a bit (nay a lot) surprised to read some of the
> negative reactions by the users of your tools when they found out
> that you have decided to make *your* ABtool software a commercial
> product, rather than keeping it freeware.
>
> Regards,
> - Salil V Gangal
>
>
> --- In abtool@xxxxxxxxxxxxxxx, uenal.mutlu@xxxx wrote:
> > A new web site has been set up for ABtool and xxTrader:
> > http://www.xxsystems.com
> >
> > --
> > Uenal Mutlu
> > xxSystems.com
>
>
>
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>
>
>
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