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Re: AW: AW: [RT] 1950's No reply



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IB= Interactive Broker
Steve
----- Original Message -----
From: "Seay, Ron [FRS/AUS]" <Ron.seay@xxxxxxxx>
To: <realtraders@xxxxxxxxxxxxxxx>
Sent: Wednesday, February 28, 2001 2:38 PM
Subject: RE: AW: AW: [RT] 1950's No reply


> For the newbies lurking here
>
> Who is IB?
>
> Dennis who do you use?
>
> Thanks
> Ron
>
> -----Original Message-----
> From: DH [mailto:catapult@xxxxxxxxxxxxxxxxxx]
> Sent: Wednesday, February 28, 2001 2:19 PM
> To: realtraders@xxxxxxxxxxxxxxx
> Subject: Re: AW: AW: [RT] 1950's No reply
>
>
> > If you don't need help when they lose your order or when an out trade
> > appears on your account, no worries...go the cheapest route. Yes, the
> level
> > of service provided by IB is appropriate for some people. But not
> everyone.
>
> Yep, I have to agree with Tim on this one. Count me among those who
> consider their level of service inadequate. They say right on their web
> page that you should have an account with another broker so you can lay
> off your trades when their system fails.
>
> Contrast that with my current broker who costs more and doesn't have the
> latest whiz-bang electronic interface. Globex/TOPS had problems last
> week. I entered a market order electronically for the e-mini and the
> fill was a little slow (30 seconds) coming back. The ticket number on
> the fill had a clerk's initials when it finally arrived. Their system
> automatically routed the order to the clerk when the e-system's
> connection to Globex failed. I didn't have to do dick to correct the
> problem. They just handled it and, as luck would have it, I got filled
> at a good price. That's what I pay them for and it's why I put up with
> their higher rates and less-than-state-of-the-art electronic system.
>
> So, a question for you IB guys. When you get an "unable", do they give
> you timely warning so you can do the trade with your backup broker (you
> do have one don't you?) or does your order just disappear into
> cyberspace leaving you wondering whether or not you are done as the
> market explodes? Not knowing and not being able to call anyone who knows
> has gotta be the worst feeling in the world.
>
> --
>   Dennis
>
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