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RTers,
In the first hour this morning, BMI satellite feed was consistently running
15 to 25 seconds behind the DOW quote screen bug on CNBC ( I run TS4B27 - CME
and CBOT only - 170 symbols). This problem, which I first noticed last week,
is, according to a particularly candid BMI tech support person, the result of
a serious shortage of bandwidth capacity due to the failure of DBC management
to commit the necessary resources and their indecision about whether to
continue to offer the satellite service at all. Within the next week or two,
BMI hopes to improve the situation by reallocating delayed quote bandwidth to
the real time feed and dropping the delayed feed altogether within two
months. However, the person I spoke with was skeptical that such a change
would be much of an improvement. BMI eliminated delayed stocks from my
profile and offered $50 credit on this months bill.
I have been a BMI customer for more than 10 years and despite occasional
problems, the satellite feed has been remarkably reliable - more reliable to
date than Internet, even with dedicated lines. If DBC will not now commit to
maintaining a first rate satellite service, may be time to move to move to
Futuresource, DTN or other provider.
Regards,
Jim Alvis
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