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I had used DTN's satellite feed from August 97 to Feb 99. I had signed a
one year contract of which I fulfilled my obligation and then went month to
month until I cancelled service and went to a much cheaper and faster
internet connection with MyTrack.
Last week, six months after cancelling serivce with DTN they called and said
I owed them over $1,000 for the rest of my contract obligation. They never
sent a invoice in the previous six months. I was paid up. It also took two
scheduled pickups and six weeks for them to retreive their satellite,
monitor, and cpu unit.
Attila, I guess what I am saying is that DTN's service is nothing better
than average but their back office is terrible. Tech support was terrible
also.
If I discouraged you from giving DTN your business I am glad. If I
didn't... good luck.
Sincerely,
Howard
>From: "Attila Antal" <attila_antal@xxxxxxx>
>To: "Realtraders" <realtraders@xxxxxxxxxxxx>
>Subject: GEN - DTN sat feed
>Date: Tue, 24 Aug 1999 12:41:50 -0600
>
>RealTraders, have any of you experienced DTN? I'm trying it for 30 days.
>Any
>feedback is greatly appreciated.
>
>Attila Antal
>
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