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Douglas, I don't trade thru CMC but have used their software in the past as
a backup source of realtime spot fx prices. I downloaded their latest
software (announced to be available at the end of January, finally available
early June !) which is a beta version and appears very unreliable, so much
so that even though its a free service I don't bother with the hassle of
trying to log on. FWIW I normally manage the logon, the screen fills with
old quotes and then thats it, no updates, no charts .... the previous
software version appeared better but still had glitches, the problems
appeared to start the latter part of last year.
As for the company, they never replied to my emails (even on questions about
opening an account) so my caution about sending pots of money to what to me
is just a page on the www got the better of me and I decided to just check
their site occasionally to see if they had got their act together.
>Hello Realtrades,
>I have a problem. Are any of you with the CMC Forex Internet?. I am getting
>a hell of a time to log on . My settings for their servers were changed
>(both primary and secondary), still I am not getting to log on as these
>settings are returned the old settings everytime I attempt to log on.
>Secondly, I am not getting my open positions and Daily statementsfrom the
>relevant icons, are you experiencing this as I am told everyone is unable
>to recieve the same. I will not proceed to tell you of what else happened
>(not yet). But I will do so if I am not given the satisfaction i seek. I am
>considering approaching the SFA with a complaint as I have spent Thousands
>of local dollars in Tel calls and Faxes and I have found that they have
>admitted their mistakes. I am seeking both professional and accounting
>advice at this stage as I have complied with section 8 of the rules.
>
>Douglas Linton
>Exec Director
>IPCB/Professional exotic lumber exporters.
>
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