|
PureBytes Links
Trading Reference Links
|
I 've copied some of my correspondence with MetaStock Tech Support regarding
Sending charts as attachments. Metastock's File-Send menu item creates a 3
Mega Byte JPEG file instead of a 30k .GIF file like I see posted on RT.
Rather than fix the problem MetaStock tech support suggested I go to
Shareware.com for a conversion program since "most people cannot read.."
.GIF files. Is anybody out there having a problem reading the GIF file
attachments? Does anybody know how to create a GIF file out of Metastock or
convert their JPEG to .GIF?
George
-----Original Message-----
From: maposnak <maposnak@xxxxxxxxxxxxxxx>
To: Equis Support <support@xxxxxxxxx>
Date: Tuesday, May 05, 1998 1:22 AM
>
>Let me just review so that I have this crystal clear.
>Metastock's File, Send produced a two million byte file in JPEP format
that
>was painfully slow to transmit (i.e. 10 minutues on a 56k modem) and was
>undeliverable to 90% because of size. However there is a shareware program
>out there that will generate a 22k file in .GIF format that transmits
>essentially the same information. (See attached file) But you won't fix the
>Metastock program to generate a deliverable .GIF file or even help me
locate
>a shareware conversion because as you say, "GIF files are less common today
which is why they are not used. Most systems cannot read GIF files.
>Typically if you send a GIF file you will discover most people cannot read
>them". Is that about it?
>
>Well, how do you explain the fact that the only files e-mailed through real
>traders group are .GIF and nobody has written in that they couldn't read
>them? Ditto for my own sample audience.
>
>I've been a loyal customer of Metastock over the years and quite happy with
>technical support. However, it seems to me that instead of facing up and
>offering a solution to this problem of creating huge email attachments that
>nobody can use, Metastock just wants to make believe that the problem
>doesn't exist. Is that about right?
>
>>>> I have been sending charts to friends using a white backround and most
>>> of the charts have come back as undeliverable because of size. They
>>> also take a painfully long 10 minutes to generate. The attached file
>>> of a chart with a black backround took 2 seconds to generate but 10
minutes to email. I suspect it is only 30k and should present no problem.
Please let me know if you get it and how big it is.
>>>
>>> George
>>> We received it and it is 2,387KB.
>>>
>>> Equis Support
>>
>
|