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Re: No Data Avillable On Charts



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This option will not help. I think you must contact with your data feed vendor and ask to solve bug.

Best regards,
Andrew Nazarov
RT Soft Ltd.
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----- Original Message ----- 
From: "Larry" <lameyering@xxxxxxxxxxxxx>
To: <omega-list@xxxxxxxxxx>
Sent: Monday, October 31, 2005 11:19 PM
Subject: Re: No Data Avillable On Charts


> 
> According to TS "market data is stored and displayed using the datafeed
> date and time (except when you use DBC/BMI and do not synchronize your
> clock)."  Also, according to eSignal your computer clock is used to time
> stamp their data - they synchronize your computer clock to their clock
> every six seconds.  eSignal's server farms are, however, not
> synchronized with each other.  So if you use eSignal your computer is
> providing the time stamp for the data - corrected to eSignal time.
> 
> All of the various data collection times can be changed for display by
> all of the various TS time options - which - if your data was good
> before the time change should be good now.  Or be off by exactly one
> hour.
> 
> One TS thing to check is the "Offset from datafeed time".  This can be
> found in the TS chart under "File" "Desktop Options" "General" tab - the
> "Use datafeed time from:" and the "Offset from datafeed time:" are what
> to look for.
> 
> If all was working fine before the day light savings time change
> occurred - It would seem that perhaps your problem is not with TS but
> maybe with your data provider. Who are you getting your data feed from? 
> The question is - did they make the time change correctly?
> 
> Larry
> 
> Invest wrote:
> > 
> > Yes, I restarted the computer and the softwares several times. But it
> > doesn't fix the problem.
> > 
> > And the GS is receiving data from Hyper server. The problem is the data is
> > time stamped wrong. For example, right now, my local time is 8:10:15am
> > Pacific Standard Time (PST), but GS receives and time stamped the trade as
> > 8:10:15 GMT or 0:10:15 PST. Somehow, GS thinks the data from HS is in GMT
> > instead of local time.
> > 
> > Hong