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So maybe they only like FREE. Fear of success or something.
Jimmy
>Hi Jimmy,
>
>They did a great job supporting their free stuff that I've used. I wanted
>to give them $120 monthly including exchange fees and I got the silent
>treatment AFTER I faxed the account docs. Here's the link:
>http://forum.hypertrader.net/showthread.php?t=1259
>
>Here's the blow by blow from my last message to them.
>I sent this 8/23 to Giordano and to two customer support addresses:
>**************************************************************
>"I have sent/posted many messages like the one below to Robert Giordano, to
>your forum administrator, and on the data feed forum. No one has replied.
>I also set up MSN Messenger as Robert G. suggested and that contact never
>shows on-line status.
>
>I faxed the account docs to subscribe to the HT data feed on August 18, 2005.
>
>I received no contact from your office.
>
>Then, I sent emails to Robert Giordano and Customer Support and have
>received no replies.
>
>I called your office in Italy and got no answer.
>Your office in the USA does not even list a telephone number!
>
>What is going on?!
>
>My negative experience with your company at this early stage makes me doubt
>whether you can provide a professional level data feed and customer
>service. Will you be there when I need you?
>
>Lee"
>************************************************************
>That's it Jimmy. Quite a business model.
>Thanks for your interest.
>
>Lee
>
>At 04:54 PM 8/24/2005 -0500, Jimmy Snowden wrote:
>>Which data feed were you trying to use?
>>
>>Hypertools has always been very good in my experience. I haven't
>>tried the server but the tools are great. Service was always great
>>also. Very odd.
>>
>>Jimmy
>>
>>
>>I hope this will help someone avoid a complete waste of time.
>>
>>I recently tried to subscribe to a ts2ki data feed that HyperFaker is
>>pitching. Robert Giordano did everything except peel me grapes and feed me
>>spumoni to get me to sign up. I signed up and their whole bizarro
>>organization has been AWOL since. Full details upon request.
>>
>>Italian free stuff is OK, but buy American. There was WWII, the Fiat auto,
>>and now HyperFaker. Do the trains run on time?
>>
>>Leonardo Corleone.
>>
>>
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