|
PureBytes Links
Trading Reference Links
|
Hi Jimmy,
They did a great job supporting their free stuff that I've used. I wanted
to give them $120 monthly including exchange fees and I got the silent
treatment AFTER I faxed the account docs. Here's the link:
http://forum.hypertrader.net/showthread.php?t=1259
Here's the blow by blow from my last message to them.
I sent this 8/23 to Giordano and to two customer support addresses:
**************************************************************
"I have sent/posted many messages like the one below to Robert Giordano, to
your forum administrator, and on the data feed forum. No one has replied.
I also set up MSN Messenger as Robert G. suggested and that contact never
shows on-line status.
I faxed the account docs to subscribe to the HT data feed on August 18, 2005.
I received no contact from your office.
Then, I sent emails to Robert Giordano and Customer Support and have
received no replies.
I called your office in Italy and got no answer.
Your office in the USA does not even list a telephone number!
What is going on?!
My negative experience with your company at this early stage makes me doubt
whether you can provide a professional level data feed and customer
service. Will you be there when I need you?
Lee"
************************************************************
That's it Jimmy. Quite a business model.
Thanks for your interest.
Lee
At 04:54 PM 8/24/2005 -0500, Jimmy Snowden wrote:
Which data feed were you trying to use?
Hypertools has always been very good in my experience. I haven't
tried the server but the tools are great. Service was always great
also. Very odd.
Jimmy
I hope this will help someone avoid a complete waste of time.
I recently tried to subscribe to a ts2ki data feed that HyperFaker is
pitching. Robert Giordano did everything except peel me grapes and feed me
spumoni to get me to sign up. I signed up and their whole bizarro
organization has been AWOL since. Full details upon request.
Italian free stuff is OK, but buy American. There was WWII, the Fiat auto,
and now HyperFaker. Do the trains run on time?
Leonardo Corleone.
|