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I'm on v 7.5 and it seems ok, so you might want to try that one.
For a while, they didn't update TS data import capabilities;
so its good I think not to be on the 'bleeding edge' of versions:
for Esignal or IB. Both will respond when users like
yourself contact them. The problem as I understand it
was Esignal was trying to allow capacity for undeveloped Asian markets, and
in their haste forgot about other operating requirements. IB upgrades weekly
it seems, but they are getting much better.
Phil
> -----Original Message-----
> From: E Winters [mailto:e.winters1@xxxxxxxxxxx]
> Sent: Wednesday, July 06, 2005 6:31 AM
> To: omega-list@xxxxxxxxxx
> Subject: eSignal Timeout Errors
>
>
> I have been getting timeout errors using eSignal data manager 7.9, but I
> do not timeout when using Version 6.2 and TS2K. There is obviously some
> difference in the way that eSignal handles these timeout errors which
> has made my service worse.
>
> Since eSignal has announced that they will no longer support Version
> 6.2, do others on the list have this problem, and if so, how did you
> solve it?
> Ed
> - ----------------------------------------------------------------------
> Dear eSignal Subscriber:
>
> As a part of our commitment to providing outstanding service and
> support, we conduct automatic testing of our network each day to
> determine which users may have experienced problems using eSignal. You
> may or may not have noticed these problems, but we want to make sure you
> are aware of them, so we can work together to provide you the best
> service possible.
>
> Our systems recorded that your eSignal service disconnected recently
> more than 3 times during the course of one day with what we refer to as
> a time-out error. A time-out error indicates that the connection
> between your Internet Service Provider and our server farm was
> interrupted. We've designed eSignal to automatically attempt to
> reconnect when it gets disconnected, and that may be the reason you did
> not notice the interruption. Our research tells us this problem is most
> often caused by congestion in your Internet Service Provider's network
> or in the communication networks they use to connect to the Internet.
>
> If this problem continues or you notice that you periodically stop
> getting quotes in eSignal, we highly recommend either contacting your
> ISP for assistance, or you can try connecting to eSignal using a
> different Internet Provider. If you have any questions regarding this
> notice or we can be of help with any other issues regarding eSignal,
> please email techonline@xxxxxxxxxxxxxxxxx
>
> Sincerely,
> eSignal Online Support
>
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