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RE: Re[6]: Hypertrader tech support - charts re-setting problem



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Data downloads but never shows up in Global Server..........

I've got just the data since I connected, and it seems like maybe the
chart is not re-setting....... I need to figure out why that data isn't
going into the symbol when I downloaad it.

Peter




-----Original Message-----
From: Jimmy Snowden [mailto:jhsnowden@xxxxxxxxxxxxx] 
Sent: Wednesday, February 23, 2005 8:09 PM
To: peter
Subject: Re[6]: Hypertrader tech support - charts re-setting problem


It takes a good deal longer than TS2ki leads us to believe, however it
seems like it should be there by now.  You will see the file size as it
downloads then later you should be able to see the data in the symbols
in the GS when you edit it.

Jimmy



Yes - dowloaded it as "index" and apparently it downloaded, but I don't
see the data in the symbol - only the data since I connected it a few
minutes ago. Where's the data agoing???

-----Original Message-----
From: Jimmy Snowden [mailto:jhsnowden@xxxxxxxxxxxxx] 
Sent: Wednesday, February 23, 2005 7:33 PM
To: peter
Subject: Re[4]: Hypertrader tech support - charts re-setting problem


Did you try to download data for INDEX not futures?  You have to choose
index.

Yep you can go to Ts8 but then you are captive to the boys.

Jimmy



Jimmy,

Just tried to download data with my esignal plugin for yen futures
contract, which worked and then set it up in GS as an Index. That was
fine, but I couldn't create a chart - got "no data for selected date
range" message.

I'm beginning to feel like throwing out 2000i and subscribing to the new
TS!!

Peter

-----Original Message-----
From: Jimmy Snowden [mailto:jhsnowden@xxxxxxxxxxxxx] 
Sent: Wednesday, February 23, 2005 6:55 PM
To: peter
Subject: Re[2]: Hypertrader tech support - charts re-setting problem


Oh and you can get 90 days of tick data on Euro or other data from
Esignal.  It seems even setup as index it will download just fine.

Jimmy



Hi,

I can't see how to do that. I have The Euro, ES and NQ futures running.
How do I change them to indexes? I guess I do it in global Server, but I
don't see how without deleting them and putting them back, but then I'd
lose all my data.

Thanks in advance for your help.

Peter

-----Original Message-----
From: Customer Support [mailto:support@xxxxxxxxxxxxxxx] 
Sent: Wednesday, February 23, 2005 1:37 PM
To: peter
Subject: Re: Hypertrader tech support - charts re-setting problem


Try to change category for your futures from Future to Index. This
generally should solve your problem.

Yours Sincerely,
Robert Giordano
HyperTrader Tech. Support
Forum: http://forum.hypertrader.net

----- Original Message ----- 
From: "peter" <peter@xxxxxxxxxxxx>
To: <support@xxxxxxxxxxxxxx>
Sent: Wednesday, February 23, 2005 12:22 AM
Subject: Hypertrader tech support - charts re-setting problem


> Thanks for responding.
> 
> I have E signal as my feed and I have an add on program which allows
> me to download historical data from Esignal into global server.
> 
> 
>