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RE: senior TS tech support contact



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Trading Reference Links

funny, since i began 8.0 last winter, i haven't had a teck call until this
week, when i inadvertantly deleted all my indicators... they got me up 'n
running very quickly, however

preston

-----Original Message-----
From: Chris Cheatham [mailto:chris@xxxxxxxxxxxxxxxxxx]
Sent: Saturday, July 31, 2004 7:50 PM
To: Omega List
Subject: senior TS tech support contact


Does anyone have a senior tech support contact at TS they can recommend? I
seem to be having a communication issue with the folks on their forum. I
found a problem with a issue that arose with the new version. Not a minor
issue, as it (once they make me give up my old build, as they always do)
will virtually shut me down for a few days after every holiday.

First they erroneously deleted the topic and refused to reinstate it. Made
me repost. Now they say that they cannot replicate the pics I sent
them...duhhh, don't know what to do, sorry. I'm coming to believe I am
talking to a 12-year old over there.

There are smart, caring people at TS. I have spoken to them it the
past...unfortunately I  just don't have contact info for anyone now. Any
suggestions?

Thanks,
Chris