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Re: senior TS tech support contact



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Chris,

Been a while since I saw a post about their old way that seem to
continue.  You need their senior political VP.  A Mr. Jerk I believe.

Jimmy

Saturday, July 31, 2004, 7:50:19 PM, you wrote:

CC> Does anyone have a senior tech support contact at TS they can recommend? I
CC> seem to be having a communication issue with the folks on their forum. I
CC> found a problem with a issue that arose with the new version. Not a minor
CC> issue, as it (once they make me give up my old build, as they always do)
CC> will virtually shut me down for a few days after every holiday.

CC> First they erroneously deleted the topic and refused to reinstate it. Made
CC> me repost. Now they say that they cannot replicate the pics I sent
CC> them...duhhh, don't know what to do, sorry. I'm coming to believe I am
CC> talking to a 12-year old over there.

CC> There are smart, caring people at TS. I have spoken to them it the
CC> past...unfortunately I  just don't have contact info for anyone now. Any
CC> suggestions?

CC> Thanks,
CC> Chris



-- 
Best regards,
 Jimmy                            mailto:jhsnowden@xxxxxxxxxxxxx