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Re: support for 2000i



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Mark,

My understanding is Tradestation doesn't have the people to support
Ts2ki.  Their people are busy with their new problems such as TS7...
The support we are getting now is pretty thin.  If we paid for
continuing support they might need to add a person and needless to say
it would be a while before that person was up to speed.  I liked your
idea of some time ago that they should sell the rights to Ts2ki.  They
might see it as competition for their product but royalties could be
paid on sales and that would be a continuing stream of income to them.
A good programmer might be able to support us and improve the product.

As to a vote well yes I would pay a small amount per year for support
if that is how we would have to go.

Jimmy Snowden



Wednesday, July 16, 2003, 9:46:40 AM, you wrote:

MB> Hello ,

MB> https://www.tradestationworld.com/discussions/topic.asp?TOPIC_ID=10336&pollresults=1

MB> ts 2000i users may want to vote on this.

MB> Poll Question:

MB> I need to think about what to do at the end of the year when
MB> tradestation 2000i will no longer be supported. I feel more strongly
MB> than ever that a real trader needs a good data feed from a dish, a
MB> reliable charting package, and a separate computer for order entry
MB> with two different clearing firms and order entry platforms. This
MB> cannot be combined into one package like tradestation 7. Yesterday a
MB> friend with tradestation 7 came over to trade with is laptop and I was
MB> able to compare tradestation 7 with my tradestation 2000i and the dtn
MB> feed. There was no comparison. I was getting all the ticks. He was
MB> getting a summary. His charts were incomplete and untradeable with the
MB> approach we were using. We were both using 600 tick bars and I was
MB> always several bars ahead. My indicators were nice and clean, his were
MB> all choppy from missing data. All the stuff on his screen was a real
MB> distraction. Charts were small with the order entry on screen. He had
MB> four monitors on his home setup. I keep my order entry on a separate
MB> computer. Tradestation probably feels that all the bells and whistles
MB> will entice novice traders but it just distracts from real trading.
MB> Tradestation 4 was more than adequate. I've found tradestation 2000i
MB> with windows 2000 to be very stable. I've had no crashes except when
MB> dtn makes a change and a patch is needed. If anyone else feels the way
MB> I do we need to band together to get tradestation to continue support.
MB> I don't care about the money they want for tradestation 7. I would be
MB> willing to pay a fee for annual support. That's what the old computrac
MB> used to do. I think they had a $300 yearly fee for support and
MB> upgrades. Maybe if all 2000i users went on a campaign of writing to
MB> Mr. Cruz they would reconsider stopping support. If they don't I will
MB> switch to ensign or aspen graphics at the end of the year. I will not
MB> "upgrade" (really a downgrade in my opinion) to tradestation 7. If
MB> they paid me the monthly fee I would not use tradestation 7. If you
MB> have any thoughts on what to do to keep support please let me know.
MB> Does anyone know a way to contact Mr. Cruz directly? He used to be
MB> reachable by phone in the old days. Now I can't even find an email
MB> address for him.

MB> Thanks


























-- 
Best regards,
  Jimmy Snowden 
mailto:jhsnowden@xxxxxxx