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Re[2]: TradeStation Data Network Update



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Why are you using monthly data and TS 7 anyway?  Why not download
Yahoo charts, use a slide rule, and make trades the next morning by
calling a broker, or by using any trading software?


Thursday, June 19, 2003, 4:46:09 PM, you wrote:

P> Hello Stephen,

P> As of this moment none of the issues related to monthly data were
P> fixed..I just talked to tech support and they expect perhaps sometimes
P> this week or next week..why sending misleading emails?

P> Paul

P> Thursday, June 19, 2003, 3:22:39 PM, you wrote:

SP>> Dear Valued TradeStation Clients:
SP>> Thank you for the feedback.  There were a few issues reported, which we
SP>> resolved with last night's update to our servers.  The issues affected
SP>> daily, weekly, monthly, tick and intraday charts.  Clients should refresh
SP>> their data with CTRL-R (In TradeStation 6.5, use CTRL-F5).  If that does not
SP>> work, please close down TradeStation completely before logging back on.  We
SP>> appreciate everyone's help in reporting these issues.  The upgrade to our
SP>> data network has been completed.  By connecting directly to the CME and
SP>> CBOT, our Clients will receive faster, more reliable data.  We appreciate
SP>> everyone's support during this upgrade and we will continue to listen to
SP>> your feedback to improve our products and services in the future.
SP>> Thank you,

SP>> Stephen
SP>> TradeStation Technologies, Inc.




SP>> I've been having the same problem on daily continuous pit sugar (Symbol
SP>> @SB.P) for over a week, and have talked to data integrity frequently over
SP>> that period.
SP>> I have finally decided that it's not a data problem, but a coding error
SP>> somewhere.  Tonight support told me that it is some server problem, and that
SP>> its being worked on.  Some futures data, and lots of index data is showing
SP>> this problem.
SP>> Doing a data refresh frequently clears the problem for a few hours, or a few
SP>> seconds.  As a result I am NOT trading sugar right now..
SP>> George
SP>> George Eberhardt
SP>> (732)224-8988


SP>> ----- Original Message -----
SP>> From:   "Rick LaPoint" <Rick@xxxxxxxxxxxxxxxxxx>
SP>> To:     <omega-list@xxxxxxxxxx>
SP>> Cc:     "carrslem" <carrslem@xxxxxxx>
SP>> Sent:   Wednesday, June 18, 2003 9:54 PM
SP>> Subject:        Re: 7.1 Is Totally Hosed


>>>
>>> Hi Carroll,
>>>
>>> When switching a symbol from Weekly, or Daily, to Monthly -
>>> Price is way too low, as if it hasn't been updated in a
>>> while. Price goes back to accurate as soon as switch back to
>>> a smaller time frame.
>>>
>>> Weekly charts look fine until the market opens, then they go
>>> haywire, with price jumping up and down with a huge range,
>>> turning the remainder of prices into an horizontal line.
>>>
>>> I have deleted my cache several times and watched the charts
>>> rebuild, but the problems remain.
>>>
>>> I use multiple time frames for SPY, DIA, QQQ, and the
>>> Indexes for daytrading e-minis.
>>>
>>> Rick
>>>
>>>
>>> On Wed, 18 Jun 2003 11:13:02 -0700, you wrote:
>>>
>>> >You don't say exactly what kind of problems you are experiencing.  Could
SP>> you
>>> >elaborate a bit?
>>> >
>>> >I'm using the same version.  Sunday evening, after the symbol conversion,
>>> >everything seemed to be working fine.  Monday morning, however, most of
SP>> my
>>> >charts were not updating (but a quote page was updating just fine).
SP>> After
>>> >shutting TS down and restarting it, everything worked perfectly and has
>>> >continued to do so.
>>> >
>>> >Carroll
>>> >
>>> >----- Original Message -----
>>> >From:        "Rick LaPoint" <Rick@xxxxxxxxxxxxxxxxxx>
>>> >To:  <omega-list@xxxxxxxxxx>
>>> >Sent:        Tuesday, June 17, 2003 11:19 AM
>>> >Subject:     7.1 Is Totally Hosed
>>> >
>>> >
>>> >> 7.1 Is Totally Hosed
>>> >>
>>> >> I'm using 7.1 1092, as I was demanded to do.
>>> >>
>>> >> Monthly charts don't even come close to working. I need
>>> >> those.
>>> >>
>>> >> Weekly charts are becoming a joke, but I'm not laughing.
>>> >>
>>> >> Not sure if the problem is the 7.1 version or the new Data -
>>> >> OR Both.
>>> >>
>>> >> Daytrading seems OK, but I cannot trust the data.
>>> >>
>>> >> Rick
>>> >> lapoint@xxxxxxxxxxxxxx