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Re: TradeStation Data Network Update



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Hello Stephen,

As of this moment none of the issues related to monthly data were
fixed..I just talked to tech support and they expect perhaps sometimes
this week or next week..why sending misleading emails?

Paul

Thursday, June 19, 2003, 3:22:39 PM, you wrote:

SP> Dear Valued TradeStation Clients:
SP> Thank you for the feedback.  There were a few issues reported, which we
SP> resolved with last night's update to our servers.  The issues affected
SP> daily, weekly, monthly, tick and intraday charts.  Clients should refresh
SP> their data with CTRL-R (In TradeStation 6.5, use CTRL-F5).  If that does not
SP> work, please close down TradeStation completely before logging back on.  We
SP> appreciate everyone's help in reporting these issues.  The upgrade to our
SP> data network has been completed.  By connecting directly to the CME and
SP> CBOT, our Clients will receive faster, more reliable data.  We appreciate
SP> everyone's support during this upgrade and we will continue to listen to
SP> your feedback to improve our products and services in the future.
SP> Thank you,

SP> Stephen
SP> TradeStation Technologies, Inc.




SP> I've been having the same problem on daily continuous pit sugar (Symbol
SP> @SB.P) for over a week, and have talked to data integrity frequently over
SP> that period.
SP> I have finally decided that it's not a data problem, but a coding error
SP> somewhere.  Tonight support told me that it is some server problem, and that
SP> its being worked on.  Some futures data, and lots of index data is showing
SP> this problem.
SP> Doing a data refresh frequently clears the problem for a few hours, or a few
SP> seconds.  As a result I am NOT trading sugar right now..
SP> George
SP> George Eberhardt
SP> (732)224-8988


SP> ----- Original Message -----
SP> From:   "Rick LaPoint" <Rick@xxxxxxxxxxxxxxxxxx>
SP> To:     <omega-list@xxxxxxxxxx>
SP> Cc:     "carrslem" <carrslem@xxxxxxx>
SP> Sent:   Wednesday, June 18, 2003 9:54 PM
SP> Subject:        Re: 7.1 Is Totally Hosed


>>
>> Hi Carroll,
>>
>> When switching a symbol from Weekly, or Daily, to Monthly -
>> Price is way too low, as if it hasn't been updated in a
>> while. Price goes back to accurate as soon as switch back to
>> a smaller time frame.
>>
>> Weekly charts look fine until the market opens, then they go
>> haywire, with price jumping up and down with a huge range,
>> turning the remainder of prices into an horizontal line.
>>
>> I have deleted my cache several times and watched the charts
>> rebuild, but the problems remain.
>>
>> I use multiple time frames for SPY, DIA, QQQ, and the
>> Indexes for daytrading e-minis.
>>
>> Rick
>>
>>
>> On Wed, 18 Jun 2003 11:13:02 -0700, you wrote:
>>
>> >You don't say exactly what kind of problems you are experiencing.  Could
SP> you
>> >elaborate a bit?
>> >
>> >I'm using the same version.  Sunday evening, after the symbol conversion,
>> >everything seemed to be working fine.  Monday morning, however, most of
SP> my
>> >charts were not updating (but a quote page was updating just fine).
SP> After
>> >shutting TS down and restarting it, everything worked perfectly and has
>> >continued to do so.
>> >
>> >Carroll
>> >
>> >----- Original Message -----
>> >From:        "Rick LaPoint" <Rick@xxxxxxxxxxxxxxxxxx>
>> >To:  <omega-list@xxxxxxxxxx>
>> >Sent:        Tuesday, June 17, 2003 11:19 AM
>> >Subject:     7.1 Is Totally Hosed
>> >
>> >
>> >> 7.1 Is Totally Hosed
>> >>
>> >> I'm using 7.1 1092, as I was demanded to do.
>> >>
>> >> Monthly charts don't even come close to working. I need
>> >> those.
>> >>
>> >> Weekly charts are becoming a joke, but I'm not laughing.
>> >>
>> >> Not sure if the problem is the 7.1 version or the new Data -
>> >> OR Both.
>> >>
>> >> Daytrading seems OK, but I cannot trust the data.
>> >>
>> >> Rick
>> >> lapoint@xxxxxxxxxxxxxx