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Dear Valued TradeStation Clients:
Thank you for the feedback. There were a few issues reported, which we
resolved with last night's update to our servers. The issues affected
daily, weekly, monthly, tick and intraday charts. Clients should refresh
their data with CTRL-R (In TradeStation 6.5, use CTRL-F5). If that does not
work, please close down TradeStation completely before logging back on. We
appreciate everyone's help in reporting these issues. The upgrade to our
data network has been completed. By connecting directly to the CME and
CBOT, our Clients will receive faster, more reliable data. We appreciate
everyone's support during this upgrade and we will continue to listen to
your feedback to improve our products and services in the future.
Thank you,
Stephen
TradeStation Technologies, Inc.
I've been having the same problem on daily continuous pit sugar (Symbol
@SB.P) for over a week, and have talked to data integrity frequently over
that period.
I have finally decided that it's not a data problem, but a coding error
somewhere. Tonight support told me that it is some server problem, and that
its being worked on. Some futures data, and lots of index data is showing
this problem.
Doing a data refresh frequently clears the problem for a few hours, or a few
seconds. As a result I am NOT trading sugar right now..
George
George Eberhardt
(732)224-8988
----- Original Message -----
From: "Rick LaPoint" <Rick@xxxxxxxxxxxxxxxxxx>
To: <omega-list@xxxxxxxxxx>
Cc: "carrslem" <carrslem@xxxxxxx>
Sent: Wednesday, June 18, 2003 9:54 PM
Subject: Re: 7.1 Is Totally Hosed
>
> Hi Carroll,
>
> When switching a symbol from Weekly, or Daily, to Monthly -
> Price is way too low, as if it hasn't been updated in a
> while. Price goes back to accurate as soon as switch back to
> a smaller time frame.
>
> Weekly charts look fine until the market opens, then they go
> haywire, with price jumping up and down with a huge range,
> turning the remainder of prices into an horizontal line.
>
> I have deleted my cache several times and watched the charts
> rebuild, but the problems remain.
>
> I use multiple time frames for SPY, DIA, QQQ, and the
> Indexes for daytrading e-minis.
>
> Rick
>
>
> On Wed, 18 Jun 2003 11:13:02 -0700, you wrote:
>
> >You don't say exactly what kind of problems you are experiencing. Could
you
> >elaborate a bit?
> >
> >I'm using the same version. Sunday evening, after the symbol conversion,
> >everything seemed to be working fine. Monday morning, however, most of
my
> >charts were not updating (but a quote page was updating just fine).
After
> >shutting TS down and restarting it, everything worked perfectly and has
> >continued to do so.
> >
> >Carroll
> >
> >----- Original Message -----
> >From: "Rick LaPoint" <Rick@xxxxxxxxxxxxxxxxxx>
> >To: <omega-list@xxxxxxxxxx>
> >Sent: Tuesday, June 17, 2003 11:19 AM
> >Subject: 7.1 Is Totally Hosed
> >
> >
> >> 7.1 Is Totally Hosed
> >>
> >> I'm using 7.1 1092, as I was demanded to do.
> >>
> >> Monthly charts don't even come close to working. I need
> >> those.
> >>
> >> Weekly charts are becoming a joke, but I'm not laughing.
> >>
> >> Not sure if the problem is the 7.1 version or the new Data -
> >> OR Both.
> >>
> >> Daytrading seems OK, but I cannot trust the data.
> >>
> >> Rick
> >> lapoint@xxxxxxxxxxxxxx
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