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Ivo:
(1)
Call up CSI and tell them what you think of their price
increase. Do your homework first; check competing pricing at
Pinnacle, Genesis, or eSignal end-of-day.
(2)
Assuming that you have paid for the full history version of a UA
license in the past, then you are entitled to your ENTIRE
history. (If you have NOT paid for a UA license before, you are
out of luck.)
When I called about this issue, CSI support told me that since I
have had the full UA history before, I am a 'grandfathered'
customer. Call up CSI support and ask them to send you the full
history CD.
Leslie
Ivo Karindi wrote:
>
> M> Btw, according to several reports, CSI's latest UA v2.6.7 (shipped to
> M> customers very recently) has bugs in the backadjuster. So you'd better
> M> wait for 2.6.8
>
> The really alarming thing with CSI is the fact that starting some time
> ago they changed their data service to something very disappointing -
> just 10 years of history instead of former entire database that they
> had. Now, in order to get the service they provided before, you have
> to pay 10 times the former price. So in order to maintain the data
> going back to where it used to go before, you can't upgrade the UA
> software because newer versions will automatically cut your data. I
> learned this the hard way: upgraded the software and found that I lost
> majority of their historical data, and was left with just 10 years.
> The rest of the day was spent restoring everything the way it was from
> disk images...
>
> We have been their loyal customers since the days of QuickTrieve.
> Looks like you really can't trust anyone...
>
> Ivo
--
Regards,
Leslie Walko
610-688-2442
--
"Life is a tragedy for those who feel, a comedy for those who
think"
Horace Walpole, 4th earl of Orford, in a letter dated about 1770
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