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There isn't a company out there that makes a high tech product flawlessly
the first time. If you've worked on military high tech products you find
that your management team is always making promises to the customer. The
company needs cash flow and that's how they have to get it. Omega bit off
more than they could chew by promising that it could work on any operting
system. If they had, up front, said use Win NT it would have saved me and
their staff months of work. All that is behind now, and, it is time to make
money.
I think they have a good product and will trust myself and this product
anyday before placing my money in a mutual fund.
Jim Bronke
Phoenix, AZ
----- Original Message -----
From: "M. Simms" <prosys@xxxxxxxxxxxxxxxx>
To: "Jim Bronke" <jvbronke@xxxxxxx>; <ribau@xxxxxxxxxxx>;
<omega-list@xxxxxxxxxx>
Sent: Friday, March 29, 2002 6:31 PM
Subject: RE: An open letter to TradeStation users from Bill and Ralph Cruz
: Have you seen those recent bull and bear advertisements......where the
bull
: says to the bear......WRONG.
:
: Omega spent MILLIONS on marketing and promotion.....THAT WAS NOT THE
: PROBLEM.
:
: IT TOOK 2 YEARS AND 5 RELEASES TO MAKE TS2000i USABLE.......
: when word got out about the bugs and problems, few TS4 licensees
: "converted"....
: and with the internet in full swing, the word quickly got around to other
: potential convertees like Metastock users, etc.
: result: low conversion rate; few new sales.
: THEN It snowballed.....the original development team left town, no good
: technicians left to support it, and so on and so forth.
: A great Harvard Business School study in how not to do it:
: "Why hi-tech companies fail when their core-products are launched
: prematurely without qualification"
:
: > -----Original Message-----
: > From: Jim Bronke [mailto:jvbronke@xxxxxxx]
: > Sent: Friday, March 29, 2002 1:50 PM
: > To: ribau@xxxxxxxxxxx; omega-list@xxxxxxxxxx
: > Subject: Re: An open letter to TradeStation users from Bill and Ralph
: > Cruz
: >
: >
: > Their 2000i product was a marketing failure ultimately. Not enough
people
: > could use it. Their product model and company are different now. It's
the
: > way it goes sometimes.
: >
: >
: > Jim Bronke
: > Phoenix, AZ
: >
: >
: >
: > ----- Original Message -----
: > From: <ribau@xxxxxxxxxxx>
: > To: <omega-list@xxxxxxxxxx>
: > Sent: Friday, March 29, 2002 10:50 AM
: > Subject: Re: An open letter to TradeStation users from Bill and Ralph
Cruz
: >
: >
: > : This is a company that alienated many of it's customers by not
: > completing
: > : the prior version, TS2Ki. They have a lot of repair work to do
: > before they
: > : get me back as a client. I don't appreciate bait and switch
: > software when
: > I
: > : depend on it for my income. Because Omega cannot be trusted to
: > finish what
: > : they start, or even deliver what they promise, all other
considerations
: > : seem premature.
: > :
: > : At the very least they need to integrate third party data providers
such
: > as
: > : DTN to provide reliable intraday data. The internet simply
: > isn't reliable
: > : enough and Omega doesn't have the resources to lease satellite space,
so
: > : they have to release their death grip on that area. In
: > addition, they need
: > : to make special concessions to users of TS2Ki to make up for the past
: > three
: > : years of bad will and frustration using their products.
: > :
: > : ...by the way, where are those promised service packs for TS2Ki? I
know,
: > : it's now an obsolete product, but if Omega wants credibility, they
must
: > : finish TS2Ki, that's the first concession!
: > :
: > :
: >
: >
:
:
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