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Re: Data Feed Stability-Quote.com



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I'd check/troubleshoot your T-1 connection to the Qcom servers first.

I'm running TS4/DS/Qcom on a 333 celery Win98 box with 150 megs and a 56K 
dialup and it runs rock solid 24/7. From what I've heard (and experienced), 
Qcom servers can be temperamental with broadband connections (disconnects 
and reconnects, etc.) similar to what you've experienced.

MT


>Realtraders, I need some help. I'm currently a Quote.com user running a
>333Mhz machine(Win98) with plenty of memory, using a T1 Line. Here is the
>problem; I am not receiving a consistently stable data feed to my qcharts for
>any length of time. My feed is constantly switching servers about every two
>or three minutes, and in the interim the data comes in spurts and sputters.
>There are ofttimes 30 or 40 seconds between tick updates. The problem occurs
>most of the trading day. During the updates, the screen is backfilled with
>data nice enough, but the opportunity to react realtime is lost. This is
>obviously a serious problem for a daytrader. I'm not running any other major
>programs in the background, but I'm not sure if the problem is with my
>machine, the T1, or with Quote.com. However, Tech Support at Q.com has
>informed me that they have fixed their recent server problems a couple of
>weeks ago. They say there have been no further complaints from users other
>than "me", therefore, the problem is obviously with my configuration. On the
>assumption that this is true, what do you folks think the problem could be?
>Or is any one else out there having the same difficulty? Thanks Kevin