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problems with data connection



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when I open my global server, which is connected via Dynastore in real time
with a data feed, it says the following message: "the data manager is
currently running in freeze database mode. Freeze database mode is not
required when using an online datafeed. Please close the Data Manager and
restart the Global Server".

Why is this happening? What I must do? I am not receiving real time data
since this message is appearing.
Thanks in advance,
Alfonso