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Sounds familiar.......I believe ALL Travan drives were awful....and very
touchy.
I threw all of mine away or gave them to my in-laws ;)
Best alternative: OnStream data cartridge......fast, easy, and reliable.
> -----Original Message-----
> From: Gary Fritz [mailto:fritz@xxxxxxxx]
> Sent: Tuesday, February 13, 2001 12:25 PM
> To: Omega-List
> Subject: Re: OFF Topic Tape Backup
>
>
> > I phoned HP technical support and they were absolutely first class
> > in walking me through the SCSI settings. I now have a functioning
> > tape unit within 24 (ish) hours of the failure. Michael Dell should
> > take note.
> > I'm so impressed with their service I thought I'd pass it on in
> > case anyone else is making a purchasing decision.
>
> I wish I could say the same for my HP tape unit, a "Colorado 8GB"
> Travan 4 drive.
>
> I worked for HP for 13 years (& 6 more as a consultant, and my wife
> still does), and the HP Colorado units are produced about 15 miles
> from my house. So I wanted to go with a company I knew. I assumed
> an HP drive and HP support would live up to HP's long reputation for
> quality.
>
> Boy was I wrong. This tape drive has been a fussy PITA ever since I
> got it. It took a lot of fooling around and MANY calls to HP support
> to even get the thing working at first. I knew I had a problem when
> successive calls to support frequently resulted in TOTALLY different
> answers for the same problem. Some of which were, in my opinion,
> utterly bogus.
>
> I eventually got it working, and most of the time it works OK. But
> every once in a while it will fail for no apparent reason. Backups
> will fail or lock up, and it will issue error messages that basically
> claim the configuration is broken and can't possibly work. Try it
> again and it'll usually work just fine.
>
> The backup software is also terribly unreliable. It hangs on a
> regular basis. It's the *ONLY* piece of software I have (out of many
> dozens of applications) that's capable of messing up NT so badly that
> I have to reboot.
>
> It works just well enough that I haven't bothered to pitch it and
> replace it with something reliable. Probably one of these days I'll
> regret that.
>
> I'm sorry to have to report this about my "alma mater," but not all
> HP tape drives are as reliable as you'd like. Caveat emptor.
>
> Gary
>
>
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