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Fw: Query for DBC cable broadcast customers



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I live in B.C., Canada, and was using the BMI cable receiver. As of
September the "smarties" at DBC decided to cut one of the three cable
stations that they broadcast data on. The one they chose, TBS, was the only
station available in Canada. They tell me my only option now is a 7 1/2'
dish or e-signal (stations received by smaller dishes are received in
digital not analog and therfore useless). E-signal limits my symbol list,
using BMI I was collecting 77,000 symbols. Anybody encounter similar
problems and find a way to contiinue using BMI?

Thanks.

Jeff Gruber

----- Original Message -----
From: <LScharpen@xxxxxxx>
To: <omega-list@xxxxxxxxxx>
Sent: Thursday, October 26, 2000 12:32 PM
Subject: Query for DBC cable broadcast customers


> Hi guys,
>
> I was a DBC cable broadcast subscriber when living in Cupertino, CA.
Things
> weren't perfect but at least "adequate".  In early August I moved to the
> Sacramento area.  This area is serviced by Comcast Cable while AT&T was
the
> "vendor" in Cupertino.  After I arrived here and got my "toys" assembled,
I
> found that I no data was coming down the cable "pipe".  After a week the
DBC
> techs decided in their wisdom that the problem was "in MY house" and
dropped
> the issue.  I'm now using Signal Online (although I would have much
preferred
> a DIFFERENT vendor with whom to do business!). I've since had issues with
DBC
> associated with my change to Signal Online, including billing issues.
> Anyway, what all these words are leading up to is this:
>
> I've only recently been on the omega-list.  But just after I signed on,
there
> was a thread about problems being encountered by DBC cable broadcast
> subscribers.  Unfortunately I wasn't alert enough at the time to save the
> references to "problems" associated with DBC's cable broadcast service.
As I
> recall, though, a number of folks reported that cable broadcast data
service
> had been STOPPED in their area and I THINK the reason was something the
Cable
> companies had done with respect to the "bandwidth" window through which
DBC
> was slipping their data.  I'm trying to first find out whether that
problem
> existed/exists in my new area, just how widespread the problem is and how
> anybody affected resolved the problem.  I was not pleased with the way DBC
> dealt with me through this - EXCEPT for the guy who "sold" me the Signal
> Online service!  But I guess sales guys are "more reasonable' 'cause they
> haven't gotten your money - YET. <G>  I'd appreciate any feedback from
"out
> there".  If you deem it appropriate just send me your comments by private
> e-mail to keep from cluttering up the "list" with this specifice issue. I
> don't know if this issues is of broader interest. And, then again, maybe
I'm
> just a "cranky" and "bitching" customer.  I've been THAT before!
>
> Thanks for any feedback, guys.
>
> Lee Scharpen
>