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Re: Omega Tech Support - Beginning of the End of TS2000i - no SP6 announcement ?



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 Exactly right, consider yourself shot.




Carlos Lourenco wrote:
> 
> If I were Omega, I would start charging $100 per service pack beyond sp5.
> 
> This would keep the company in business, assuring current users a product
> with a future and keep people from just demanding more of this and more of
> that. Good customer service costs money folks. The fact is that Omega DOES
> try.
> 
> Exmple: I called them last week for the latest sp5CD...I've been using sp3
> 'till now and it was in my mail box today at no charge. I think that's good
> customer service.
> 
> I suspect a few bullets wil be flying my way, but that's ok.