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I have to say I used to be in the "have cable, want dsl" category, but now I like
my cable. I was one of the first in the hood to get cable internet access and
for the first two months it was down multiple times for hours at a time. pretty
much making it untenable. I would call for help and got the standard cable
answer of have someone out on such-and-such day (usually 3-4 days out)
between the hours of ?-? (The most inconvenient times). Whatever they said,
I said go ahead and do it. Invariably, it came back up long before the service
people came. I'd often call after it went down again after coming up after
calling the service people just to get someone out when it was actually down.
The problem was that whenever the service people actually arrived, it was up
and they said they couldn't do anything about it. I finally got a suprevisor on
the phone and she said the service was new, still rolling out, still getting the
bugs out, still expanding the infrastructure, and she expected in about 2-3
weeks, it would be much better.
Surprisingly she wasn't lying!!! Since 2-3 weeks after that phone call, I have
not had one problem with the service. hopefully this will last. I've even asked
by friends to stop shorting TWX for me!
No I have no desire for DSL, but we'll see if that changes as things go along.
Just to be on the safe side, I tell my neighbors it sucks so they won't get it and
suck up my bandwidth<g>.
On 24 Aug 00, at 9:12, Jim & Bullseye wrote:
> I know the nationwide move to broadband
> suppliers is fraught with many perils,
> frustrations, delays etc etc. We can only
> hope that we are truly in a pioneering
> scenario and all will be well in the
> near-term (months? years?).
>
> I do want to point out that I have been
> with Cox Cable here in the Las Vegas area and
> my cable modem has performed extremely well
> for the past two years. We have a blip here
> and there, but one can count the times the
> system has been down during a 12 month period
> on the fingers of one hand.
>
> Just wanted to point out that the answer
> to dependable broadband is coming...some of
> us are lucky enough to enjoy it now.
>
> Regards
>
> Jim
>
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