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I don't think we are boring the list at all. I have received numerous e
mails from those who wish to know more. I am not trying to convince or
change your mind of anything. I am only stating the problems I am
having. Don't know how you don't have some of the same. There isn't a
week that goes by there isn't a problem. There isn't a month that goes
by without a day being lost trading. I use 2 different Iconnects with a
third backup. Everthing problem I have had is CONFIRMED through a
phone call to PMB. Every time PMB states "we lost connection with the
hand helds." Do you know when it will be back up? "They're working on
it." Do you know if my order is cancelled, it's been pending for 15
minutes? "It should be, won't know till it comes back up."
I had a trade Friday where a position was entered then when I exited my
position for a profit 8 minute later, they sent my fill and then said my
originall order was cancelled. They said broker made a mistake.
Anything that can go wrong at to a traders account has happened to me at
PMB. Guess you have good luck. Hope it continues for you.
Keith
Randall Kurzon wrote:
>
> I use direct order entry all the time for SP's. I use general order entry
> for grains or other commodities. As to the 3 day outage you refer to, I
> remember it but I don't remember what the cause was. Never the less, that is
> definitely the exception to the type of service I have experienced.
>
> I'd suggest we simply agree to disagree about PMB rather than bore the list
> with anymore back and forth messages about the issue. Or, if you prefer, we
> can communicate privately. It is good though to see information about other
> online futures trading options. Who knows, any one of us might become
> disgusted with whichever broker we are using and it will be good to have
> other resources.
>
> Regards, Randall
>
> ----- Original Message -----
> From: "Keith" <Keanjo@xxxxxxxx>
> To: "Randall Kurzon" <rkurzon@xxxxxxxxxxxxxx>; <omega-list@xxxxxxxxxx>
> Sent: Monday, August 21, 2000 17:21
> Subject: Re: PMB and Timberhill is terrible !!
>
> > Randall,
> >
> > If you feel you get good service from pmb you should express it. All I
> > can say is every time I have a problem I call and they verify it. Were
> > you trading about 1 1/2 mos ago when there system was down for 3
> > STRAIGHT DAYS? thur, fri, and mon. Are you using the direct entry
> > (Timberhill interface) or general?
> >
> > Keith
> >
> > Randall Kurzon wrote:
> > >
> > > I wasn't here until 10:30 eastern time this morning but there has been
> no
> > > outage since then. I called a friend of mine in Colorado who also uses
> PMB
> > > and he said he has experienced no outage all day. Between the two of us
> we
> > > trade 3 accounts at PMB and total number of trades per day is usually
> 12-15
> > > trades. Outages that cannot be traced to an ISP problem have been rare
> for
> > > us. I will concede that there were numerous problems last fall but we
> have
> > > had very, very few problems this year. I am in no way connected with PMB
> and
> > > have nothing to gain by sticking up for them. I'm just an extremely
> > > satisfied client who feels that different opinions should be expressed.
> > >
> > > Randall
> > >
> > > ----- Original Message -----
> > > From: "Keith" <Keanjo@xxxxxxxx>
> > > To: "Randall Kurzon" <rkurzon@xxxxxxxxxxxxxx>; <omega-list@xxxxxxxxxx>
> > > Sent: Monday, August 21, 2000 15:32
> > > Subject: Re: PMB and Timberhill is terrible !!
> > >
> > > > I use to have that problem too. Now IT IS THERE PROBLEM. I have 2
> > > > different inet connects both loggged on to my account. Also, I call
> to
> > > > get a remedy which they can't do anything for because their system is
> > > > down. So all of this acknowledged on their part. You didn't notice
> > > > their system was down for an hour this morning?
> > > >
> > > > Keith
> > > >
> > > > Randall Kurzon wrote:
> > > > >
> > > > > I'm afraid my experience is quite the opposite. I have found that a
> lot
> > > > > revolves around the quality of my internet connection and, over the
> last
> > > > > year and a half, have managed to eliminate most outages. It seems
> that
> > > > > outages or delays in service that I attributed to PMB in the past
> were
> > > > > actually caused by problems with my connection. Could be you have
> some
> > > of
> > > > > the same problems, no?
> > > > >
> > > > > Randall
> > > > > ----- Original Message -----
> > > > > From: "Keith" <Keanjo@xxxxxxxx>
> > > > > To: <drwar@xxxxxxxxxxxx>; <omega-list@xxxxxxxxxx>
> > > > > Sent: Monday, August 21, 2000 14:54
> > > > > Subject: Re: PMB and Timberhill is terrible !!
> > > > >
> > > > > > They have constant connection problems. As I write this a
> cancelled
> > > > > > order that was placed 55 minutes ago which was pending just got
> > > > > > confirmed cancelled. No one on the phone can do anything for you
> > > except
> > > > > > tell you there is a connection problem. On average 3 days a month
> you
> > > > > > can't trade @ all due to no connection. Probably another 5 days
> have
> > > > > > intermittent problems like today. They just developed a new
> interface
> > > > > > which is very buggy and slow. They don't tell you when there is
> any
> > > > > > problem with there connection, software, etc. You find this out
> after
> > > > > > you have placed a trade. Which is why I place way out of the
> money
> > > > > > trades like today to see if everything is working properly. I
> have
> > > been
> > > > > > in trades many times when something goes wrong on their end and
> they
> > > > > > can't tell me ANYTHING about the status of my order. When it works
> it
> > > > > > works well, but it's not dependable for crap.
> > > > > >
> > > > > > Keith
> > > > > >
> > > > > >
> > > > > >
> > > > > > JeRRyWar wrote:
> > > > > > >
> > > > > > > Keith
> > > > > > > I am about to sign up with Timberhill thru IB. Is this the same
> > > > > software?
> > > > > > > (Traderware).
> > > > > > > I have only heard good things so far. What problems are you
> having.
> > > > > > >
> > > > > > > Jerry W.
> > > > > > >
> > > > > > > -----Original Message-----
> > > > > > > From: Keith [mailto:Keanjo@xxxxxxxx]
> > > > > > > Sent: Monday, August 21, 2000 2:11 PM
> > > > > > > To: omega-list@xxxxxxxxxx
> > > > > > > Subject: PMB and Timberhill is terrible !!
> > > > > > >
> > > > > > > I have had enough PMB. Any suggestions for an online firm for
> > > trading
> > > > > > > the s&P?
> > > > > > >
> > > > > > > Keith
> > > > > >
> >
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