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By the way, I cancelled Earthlink about 6 months ago because of terrible
connection problems. I have a friend in the Chicago area who is with
Earthlink and we find it impossible to connect our computers with PCAnywhere
while I have no problems with others. I hope you are not using a 56k
connection as I found that to be nearly useless for online trading.
Randall
----- Original Message -----
From: "Charles Turner" <cturner002@xxxxxxxxxxxxxx>
To: <omega-list@xxxxxxxxxx>
Sent: Monday, August 21, 2000 14:57
Subject: Re: PMB and Timberhill is terrible !!
> Let me weigh in on this discussion, I too am experiencing an outage at
PMB.
> I use Earthklink as my ISP and I still can't get in. When I call PMB tech
> support they say they're working on the server. Are you using PMBe? I
don't
> know how you're doing it and I can't.
>
> ----- Original Message -----
> From: Keith <Keanjo@xxxxxxxx>
> To: Randall Kurzon <rkurzon@xxxxxxxxxxxxxx>; <omega-list@xxxxxxxxxx>
> Sent: Monday, August 21, 2000 4:21 PM
> Subject: Re: PMB and Timberhill is terrible !!
>
>
> > Randall,
> >
> > If you feel you get good service from pmb you should express it. All I
> > can say is every time I have a problem I call and they verify it. Were
> > you trading about 1 1/2 mos ago when there system was down for 3
> > STRAIGHT DAYS? thur, fri, and mon. Are you using the direct entry
> > (Timberhill interface) or general?
> >
> > Keith
> >
> > Randall Kurzon wrote:
> > >
> > > I wasn't here until 10:30 eastern time this morning but there has been
> no
> > > outage since then. I called a friend of mine in Colorado who also uses
> PMB
> > > and he said he has experienced no outage all day. Between the two of
us
> we
> > > trade 3 accounts at PMB and total number of trades per day is usually
> 12-15
> > > trades. Outages that cannot be traced to an ISP problem have been rare
> for
> > > us. I will concede that there were numerous problems last fall but we
> have
> > > had very, very few problems this year. I am in no way connected with
PMB
> and
> > > have nothing to gain by sticking up for them. I'm just an extremely
> > > satisfied client who feels that different opinions should be
expressed.
> > >
> > > Randall
> > >
> > > ----- Original Message -----
> > > From: "Keith" <Keanjo@xxxxxxxx>
> > > To: "Randall Kurzon" <rkurzon@xxxxxxxxxxxxxx>; <omega-list@xxxxxxxxxx>
> > > Sent: Monday, August 21, 2000 15:32
> > > Subject: Re: PMB and Timberhill is terrible !!
> > >
> > > > I use to have that problem too. Now IT IS THERE PROBLEM. I have 2
> > > > different inet connects both loggged on to my account. Also, I call
> to
> > > > get a remedy which they can't do anything for because their system
is
> > > > down. So all of this acknowledged on their part. You didn't notice
> > > > their system was down for an hour this morning?
> > > >
> > > > Keith
> > > >
> > > > Randall Kurzon wrote:
> > > > >
> > > > > I'm afraid my experience is quite the opposite. I have found that
a
> lot
> > > > > revolves around the quality of my internet connection and, over
the
> last
> > > > > year and a half, have managed to eliminate most outages. It seems
> that
> > > > > outages or delays in service that I attributed to PMB in the past
> were
> > > > > actually caused by problems with my connection. Could be you have
> some
> > > of
> > > > > the same problems, no?
> > > > >
> > > > > Randall
> > > > > ----- Original Message -----
> > > > > From: "Keith" <Keanjo@xxxxxxxx>
> > > > > To: <drwar@xxxxxxxxxxxx>; <omega-list@xxxxxxxxxx>
> > > > > Sent: Monday, August 21, 2000 14:54
> > > > > Subject: Re: PMB and Timberhill is terrible !!
> > > > >
> > > > > > They have constant connection problems. As I write this a
> cancelled
> > > > > > order that was placed 55 minutes ago which was pending just got
> > > > > > confirmed cancelled. No one on the phone can do anything for
you
> > > except
> > > > > > tell you there is a connection problem. On average 3 days a
month
> you
> > > > > > can't trade @ all due to no connection. Probably another 5 days
> have
> > > > > > intermittent problems like today. They just developed a new
> interface
> > > > > > which is very buggy and slow. They don't tell you when there is
> any
> > > > > > problem with there connection, software, etc. You find this out
> after
> > > > > > you have placed a trade. Which is why I place way out of the
> money
> > > > > > trades like today to see if everything is working properly. I
> have
> > > been
> > > > > > in trades many times when something goes wrong on their end and
> they
> > > > > > can't tell me ANYTHING about the status of my order. When it
works
> it
> > > > > > works well, but it's not dependable for crap.
> > > > > >
> > > > > > Keith
> > > > > >
> > > > > >
> > > > > >
> > > > > > JeRRyWar wrote:
> > > > > > >
> > > > > > > Keith
> > > > > > > I am about to sign up with Timberhill thru IB. Is this the
same
> > > > > software?
> > > > > > > (Traderware).
> > > > > > > I have only heard good things so far. What problems are you
> having.
> > > > > > >
> > > > > > > Jerry W.
> > > > > > >
> > > > > > > -----Original Message-----
> > > > > > > From: Keith [mailto:Keanjo@xxxxxxxx]
> > > > > > > Sent: Monday, August 21, 2000 2:11 PM
> > > > > > > To: omega-list@xxxxxxxxxx
> > > > > > > Subject: PMB and Timberhill is terrible !!
> > > > > > >
> > > > > > > I have had enough PMB. Any suggestions for an online firm for
> > > trading
> > > > > > > the s&P?
> > > > > > >
> > > > > > > Keith
> > > > > >
> >
> >
>
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