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Mitch,
I have never told anybody they needed 256mb. I recently suggested to a
person with the initials of RM that 128mb has been stated repeatedly as
a minimum necessary to run by USERS on this list. If you work fine with
64 then that's great. I've never tried it with 64. I have not heard
from that person since. We will work with any user to resolve their
problem to the best of our ability.
As for the hourglass problem, that's been addressed in the latest build
by turning off trade volume for futures. If he did that and still has
problems, then please ask him to contact us again, send us his portfolio
file, and we'll help him.
As for the problem with support/resistance tool, sounds like a TS
problem.
Ask your friend to email support@xxxxxxxxxxxxxxxxxx for help.
Ron
-----Original Message-----
From: Mitch Glassell [mailto:mitchg233@xxxxxxxxx]
Sent: Friday, February 18, 2000 13:28
To: omega-list@xxxxxxxxxx
Subject: ts2000i install
A friend of mine just upgraded to ts2000i. He is using
a 400cpu with 128 megs of ram. He uses rambooster and
qfeed with dynastore. He is using the demo DS so only
charts esh0. He is getting an error message, illegal
operation/contact vendor when he attempts to use the
support/resistance tool. He has eliminated individual
analysis techniques as the problem, as the simple
chart has the problem. He also gets an hourglass
running nearly constantly. Both TS and DS have told
him that he needs 256megs to run the program. I am
running prosuite 2000i on a 333mhz with 64k, es, sp,
prem, and have no problems with charting and drawing,
though I have not tried backtesting. He is getting
frustrated to say the least, and is getting no help
from DS or TS other than to suggest more ram. Thank
you in advance.
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