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It is highly likely that they will begin to charge for support at some
point. Nearly all major software companies provide support for a limited
time and then require you to pay for support after a period of time or after
a certain number of "support incidents". TraderWare and TradeLab have both
adopted this policy out of the gate. TradeLab charges $150 a month I think
and TraderWare is going to charge $500 per month but throws in free data.
Given that it will probably be 5 or 10 more years before Omega's next
release, they're going to be itching for revenue before too long.
Kent
-----Original Message-----
From: John F. Berentson <jfbnyc@xxxxxxxxxxxxxxxx>
To: Jay Mackro <jmackro@xxxxxxxxxxxx>; Howard Jackson <hrjf4@xxxxxxxxx>
Cc: omega-list@xxxxxxxxxx <omega-list@xxxxxxxxxx>
Date: Wednesday, October 27, 1999 12:27 AM
Subject: RE: Thoughts on Omega & WOW
their current one. If this takes place, the emphasis of customer support
will be placed on the monthly subscribers rather than the one-time software
purchasers with no-charge running program changes which will be collected as
a for-charge update for program owners.
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