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The account cancellation is with pcquote, not omega.
I have not tackled that question yet...
With all the talk about legalities on this list (IRS, shrink-wrap, re-sale,
etc.) what is the opinion of canceling a contract with omega because of the
software being defective and omega making untrue claims about performance
and functionality?
I haven't started such a discussion with omega, but I wonder what the group
thinks about the question.
Dave Johnson
-----Original Message-----
From: jdfo <jdfo@xxxxxxxxx>
To: Dave Johnson <dsj000@xxxxxxxxxxxxxx>
Cc: Omega List <omega-list@xxxxxxxxxx>
Date: Wednesday, September 22, 1999 4:31 PM
Subject: Re: Account Cancellation
>
>-----Original Message-----
>From: Dave Johnson <dsj000@xxxxxxxxxxxxxx>
>To: omega-list@xxxxxxxxxx <omega-list@xxxxxxxxxx>
>Cc: President <OfficeOfThePresident@xxxxxxxxxxxxxxxxx>
>Date: Wednesday, September 22, 1999 3:21 PM
>Subject: Fw: Account Cancellation
>
>
>
>As far as I know, you are in for a battle. A friend tried to cancel out
>after three months of TS4.0 and what a fight he had. They, Omega, claimed
>they have a 30 day return policy and after that, too bad; you own it and
>must pay full amount!
>
>He fought them for months and finally claimed victory when the credit card
>company reversed all charges (that Omega kept on charging monthly) and
>refused to honor any new charges.
>
>And it was a real nuisance for him. So Dave, Good Luck and let me know if
>thay stopped charging immediately. I'd really be interested.
>
>John
>
>
>
>>This email speaks for itself.
>>
>>After months of frustration I am giving up on TS 2000i real-time.
>>
>>-----Original Message-----
>>From: Dave Johnson <dsj000@xxxxxxxxxxxxxx>
>>To: accmaint@xxxxxxxxxxx <accmaint@xxxxxxxxxxx>
>>Date: Wednesday, September 22, 1999 2:56 PM
>>Subject: Account Cancellation
>>
>>
>>>My account id is dsj0000, and I am an Omega user.
>>>
>>>Please cancel this account effective end-September, and make no more
>>charges
>>>to my credit card.
>>>
>>>My reason for cancellation is that the Omega Global Server is unstable
>with
>>>your feed (and I assume all others!). I have spent hours everyday for
>some
>>>months fighting this data maintenance problem, both dealing with
stability
>>>and speed problems intraday, and download problems at night (with
>>>historybank.com). When the system dies intraday, there is no way to
>>recover
>>>lost data.
>>>
>>>I now give up. I need to spend my time trading, and not fighting data
>>>problems.
>>>
>>>Thank you for your service during this time.
>>>
>>>David S. Johnson
>>>
>>
>
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