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Hans don't feel deprived they do it to the ENGLISH as well
The only benefit is that you do not get this badly written program - you can
spend all those DM on some useful thing - like a night in Hamburg
Learn to be a good boy
Billlyboy does not like bad users
Long live TS4
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----- Original Message -----
From: hans esser <he96@xxxxxxxxxxxxxx>
To: <omega-list@xxxxxxxxxx>
Sent: Tuesday, September 07, 1999 9:42 PM
Subject: (Fwd) RE: SPECIAL upgrade offer !
>
> at l(e)ast a FAST reply ...........
>
> rgds hans
>
>
> ------- Forwarded Message Follows -------
> From: President <OfficeOfThePresident@xxxxxxxxxxxxxxxxx>
> To: "'he96@xxxxxxxxxxxxxx'" <he96@xxxxxxxxxxxxxx>
> Subject: RE: SPECIAL upgrade offer !
> Date sent: Tue, 7 Sep 1999 15:32:56 -0400
>
> Dear Mr. Esser,
>
> I understand your frustration and hope you know that as a valued Omega
> Research customer, we would of course be more than happy to extend your
> special upgrade offer. Unfortunately, we do not have control over the
mail,
> however, we have found that the best and fastest way to communicate with
our
> customers overseas is via E-mail. Therefore, over the next couple of
months
> and in the future you will be receiving more correspondences from us via
> E-mail.
>
> I believe you will be very happy with TradeStation 2000i. We've really
> worked hard to make it very robust and address customer suggestions.
>
> We look forward to hearing back from you.
>
> Best regards,
>
> Loren Costantino
> Executive Assistant
> Omega Research, Inc.
>
> The information transmitted is intended only for the person or entity to
> which it is addressed and may contain confidential and/or privileged
> material. Any review, retransmission, dissemination or other use of, or
> taking of any action in reliance upon, this information by persons or
> entities other than the intended recipient is prohibited. If you received
> this in error, please contact the sender and delete the material from any
> computer.
>
> -----Original Message-----
> From: hans esser [mailto:he96@xxxxxxxxxxxxxx]
> Sent: Tuesday, September 07, 1999 2:23 PM
> To: Ralph.Cruz@xxxxxxxxxxxxxxxxx
> Cc: Bill.Cruz@xxxxxxxxxxxxxxxxx;
> OfficeOfThePresident@xxxxxxxxxxxxxxxxx; omega-list@xxxxxxxxxx
> Subject: SPECIAL upgrade offer !
>
>
> Dear Sir,
>
> I dont want to miss to thank you very much for the
>
> ""SPECIAL upgrade offer""
>
> I received with todays mail - september 7th 1999.
>
> First I have been unable to realize whats so SPECIAL with
> that
> ""SPECIAL upgrade offer"", but finally I discovered it.
>
> It has expired some 7 days ago. <g> It had been mailed from
> Florida on AUG, 24th with 25cents of postage on a large
> letter and
> took about 2 weeks from the US to germany, which does not
> suprise me with that low priority on it. However all brokers
> and
> exchanges I know get their material to me in 5 days latest.
>
> You wrote: " Several weeks ago I sent you a letter......" -
> I have not
> received anything before - probably you didnt have any stamp
> on it
> at the time.
>
> Further: "CALL...to get your upgrade price and take
> advantage of
> the savings we designed exlusively for you - EXPIRES august
> 31st,
> 1999"
>
> FINALLY I did understand that - you sent it late on purpose,
> so it
> has expired before it arrives and I dont start thinking to
> throw out
> $500 - thats real EXCLUSIVELY nice - THANK YOU.
>
> Already some 3 years ago I had some email exchange with your
>
> brother and complained about the BAD customer treatment your
>
> company has in general and the TOTAL ignorance of european
> customers in special. He wrote: " I have read your mail many
> times "
> - but obviously not understood.
>
> You have lots of european users and still dont know after
> many
> years how to get a letter in time to them, while you spend a
> fortune
> to tour the whole of the US with your dog & pony show. Or
> cant you
> afford a proper stamp after that anymore or havent you heard
> of
> bulk mailing to an european service ?
>
> Please dont bother to EXTEND my UPGRADE period, as I cant
> bother to throw one more $ after a company who doesnt even
> spend ONE to inform me about their developments.
>
> thanks
> rgds hans esser
> TS 4.0 !
>
>
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