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Re: TS 2000i RMA



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Comrades:

I just received Omega magazine with editorial by Bill Cruze. Omega is
planning to release Service Pack 3 "near the end of the third quarter of 1999".

After you will install Service Pack 6 you can try 2000i in real time, but
not before that IMHO.

Beta (or is it Alpha?) tester (in EOD mode) Alex.


At 12:21 PM 8/19/99 -0500, Patrick White wrote:
>Well, I'm not one who fools around with bogus software. I ordered the
>upgrade to 2000i and then cancelled when sanity returned. I even received a
>nice phone call asking why I had cancelled. The product arrives anyway 4
>days later. I think, gee, this is silly. Well, now that it is here, why
>don't I install it and play around with it a bit?
>
>I install - don't do any data conversion or anything fancy. I add EMini, &
>S&P and so with the symbols already in there there are like 85 symbols
>total. I just install the developer's kit and try to do a link to get quotes
>out of the global server. I pound on it all night and finally find the key
>to the thing is using ASynch server with the right string passed. I rig a
>program that should update quotes in labels. It runs for a time in the VB
>IDE and then crashes. Doesn't even run as a compiled executable.
>
>So I give TS2000 the benefit of the doubt. It must be VB that is causing the
>crashes, right? (ignoring the fact that VB runs flawlessly in all other
>cases for me) I download 50 meg worth of SP3 for VB and install. Same
>result. in frustration, I give up entirely trying to use the developer's kit
>to get quotes out of Global Server. This thing isn't ready for prime time.
>
>I try to do something simple that is sure to work. I open charting and put
>on a quote screen with 6 symbols. I create an 89 tick chart of the EMini.
>The system locks up with my mouse stuck in a small square inside TS2000
>right after I create the chart. I do various keystrokes, and finally it
>unlocks. I think, this isn't so bad - locking up and then getting unlocked.
>I Sit and wait for the market to open.
>
>At about 5 minutes after the market should've opened, I scramble around
>looking for what is the problem - a signal outage - no. It turns out the
>data manager has effectively backfed up to the box including blocking out TS
>4.0 on my other computer, so I miss 5 minutes of the open. I quickly shut
>off the program and magically quotes come streaming through to my TS 4.0!
>
>I call up the sales guy and get an RMA. This "thing" is outa here! Total
>analysis took 2 days. Probably about 2 days more than I should have given
>it. If you are on the fence, I hope this gives you a jab in the ribs!
>
>Patrick White
>