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Recently on this list there were comments on Best Direct. Most were positive.
I've used it now for 6 months and had no problems such as yours. Their recent
upgrade improved some features as well. I used to use RCG's software through an
IB called Futures Technology Group. There software was not quite as friendly on
the screen as Best but the whole operation (software, desk, e-mail statements)
worked well.
Zeus wrote:
> I know this is the omega list, but I figured this is good enough of a
> question to be up here.
>
> I have been trying to test my trading in futures and getting very frustrated
> with the future broker industry. I think I have tried all the "good" ones.
>
> Leo-web: The IB I was working with changed my account number in the middle
> of a trade without informing first. I got locked out of the software and
> lost money. System connectivity, Leo-web, TOPS, CUBS is useless during a
> more active day.
>
> Best-direct: Many times I had my trades show up in other people's accounts
> and other people's trades will show up in my account. Easily fixed till one
> of them involved a large loss and they tried to make me take it. Took three
> weeks to resolve. System connectivity was lacking, never knew if they
> received orders or not.
>
> PMBe: System locked me out because of a false margin violation on the EXIT
> trade, not the entry trade. The system treated my cover/offset trade as
> requiring additional margin. That trade was profitable. Calling the trading
> desk when you are an electronic trader is useless, takes a couple of minutes
> to get them to execute a trade. It is taking me over three weeks now to get
> them to kill the trade, still no results.
>
> My trading is very short term and requires a very reliable broker. I am
> basically a stock trader and I am used to reliable software. Is the futures
> industry not ready for electronic trading? I don't want to change my
> trading, it fits me too well. Am I wrong in expecting reliable execution
> from brokers? Is anyone working with a reliable broker? As in no
> connectivity problems or software problems?
>
> We trade as a group and this happens to all of us, not just me, so I know it
> is not a fluke. I am sick of arguing with brokers trying to get back what's
> rightfully mine. I am also sick of changing brokers, can't trade this way.
>
> I don't want to trade over the phone and I don't want to change my trading
> style. Any suggestions? Or should I give up and go back to trading stocks?
>
> Thanks in advance and I hope that this information benefited someone,
>
> #######################
> Shay Horowitz
> www.zeus-holdings.com
> www.teamzeus.com
> www.shoguntrading.com
> #######################
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