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RE: Prosuite 2000i problems



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I have Turbocom multiplier set to 1 and use 460800 on the DTN box and 460800
on TS's datafeed settings. It does not matter what the actual port speed is
set to using NT's port configuration but I do have this defaulted to 115200.

If the GS crashes, then I do "auto detect" in TS's datafeed settings which
usually finds the DTN box but sets the speed to 230400. If this happens,
then I use this setting in TS, change the setting on the DTN box to 230400,
shut down GS and restart GS. This will always re-connect again but at
230400. I then change the setting manually in TS's datafeed settings to
460800, change the DTN box back to 460800 and shut down GS, then restart GS.
This will re-connect back at 460800. You do not have to recycle the DTN box.
Just change the port speed in the setup menu.

This does not resolve the problem of GS's stability or that fact that it
takes an hour or more before quotes are being received again. I do not know
why it should take this long for GS to start collecting data again. However,
it is probably due to some kind of synchronization problem that GS has with
the DTN datafeed. Hopefully, Omega can figure it out.

	-----Original Message-----
	From:	Hinton Clabaugh [SMTP:clabaugh@xxxxxxxxx]
	Sent:	Thursday, July 08, 1999 12:25 PM
	To:	omega-list@xxxxxxxxxx
	Subject:	Re: Prosuite 2000i problems

	I'm also having serious problems, even with NT and a high speed
serial port,
	DTN satellite, and a powerful computer. For example, all of my stock
charts
	were beginning each day showing thirty minutes of  one very high
erroneous
	price. After trying everything I had to uninstall everything and
start from
	scratch, losing all data (for some reason Omega will not release
refresh
	tick data older than two days).

	A question please, about the serial port. I have a TurboCom high
speed
	serial port card installed, but I can't get GlobalServer to
recognize it
	properly under NT 4.0 SP4 (it worked fine under Win98). DTN box is
set to
	460800, serial port is set to the maximum 115000 allowed under NT,
	multiplier in the TurboCom card is set to 4, as per their
instructions.
	Under Data Feed Setting/DTN in GlobalServer, 115000 is the maximum
setting
	allowed, at 460800 it will not connect. Do you have this problem? Is
it a
	problem?  Thanks much.


	----- Original Message -----
	From: William R Wood <wr_wood@xxxxxxxxxxxxx>
	To: andren <andren@xxxxxxxxxxxxxxx>; <ribau@xxxxxxxxxxxxx>; Ullrich
Fischer
	<uf@xxxxxxxxxxxxxxxxxxx>
	Cc: <omega-list@xxxxxxxxxx>
	Sent: Thursday, July 08, 1999 9:44 AM
	Subject: RE: Prosuite 2000i problems


	> Guys:
	> Just to put a slightly different spin on this stability issue I
will
	relate
	> my experience.  I agree fully about the uselessness of trying to
run Ts2k
	> real time on Win95/98, it is just not going to work.  I am running
Ts2k
	> Build 563/590 on a PII 450, 256mb ram, NT4 SP4, with DTN
satellite,
	> collecting 15k stock/index symbols.  Nothing but Tradestation is
running
	on
	> this computer.  My stability improved dramatically with the switch
from
	> Win98 to NT.  However GS and TS Charting and TS Quote Monitor
still crash
	> 1-3 times per week and take everything with it.  True you can
close out
	non
	> responding apps with NT Task Manager but if GS crashes or one of
the other
	> modules crashes everything goes.  When this happens GS does not
like it
	and
	> takes forever to restart.  Sometimes it re-starts locked up and I
have to
	> close it and restart it a second time. A very long time passes
before I
	get
	> quotes on all 30 of the stocks I am usually watching.  It takes me
all day
	> to recover from the crash because I loose the values for Prev
hence there
	is
	> no Net Change on quote pages or charts.  These values do not fill
in until
	> after the market closes.  This sucks.  Plus the gaps in the data
are not
	> helpful.  Today for example GS locked up when I merely clicked on
the
	Symbol
	> Portfolio tab.  I then spent the next 30 min trying to close
everything
	out
	> and restart GS.  I had to reboot and start GS twice before it
worked.  Now
	I
	> have prices on 6 symbols only.  The rest will fill in slowly.
This
	> particular slow quote recovery problem may be limited to DTN
systems.  In
	> addition when I call my broker or DTN I find that my intraday
volume
	numbers
	> are understated 3-10%, hence Ts2k is dropping ticks somewhere even
though
	I
	> have a high speed serial port running at 460800kbps.  Also the
volume
	> numbers on charts are different from Quote Monitor.  None of these
	problems
	> exist if I run just DTN Chameleon hence the dropped ticks and
inaccurate
	> volume problems are introduced by TS and not DTN.  In short Ts2k
is
	> dangerously unstable even under NT.  I find it outrageous that
Omega would
	> expose customers to problems of this sort.  I have made every
effort to
	> solicit help from Omega but they do not follow up on their
promises for
	> assistance.
	> Bill
	>
	> > -----Original Message-----
	> > From: andren [mailto:andren@xxxxxxxxxxxxxxx]
	> > Sent: Thursday, July 08, 1999 3:54 AM
	> > To: ribau@xxxxxxxxxxxxx; Ullrich Fischer
	> > Cc: omega-list@xxxxxxxxxx
	> > Subject: Re: Prosuite 2000i problems
	> >
	> >
	> > Guys,
	> >
	> > Win 98 is not a good choice for ts2000. You WILL screw around
	> > till your hair
	> > falls out, or you die from frustration, with both win 98 or 95.
Bite the
	> > freaking bullett and get with NT homey, because ts2000 is one of
	> > those apps
	> > that needs the bulletproof nature of NT. Plus you get the
ability to not
	> > have to reboot the whole mess when the happy little global
server
	> > decides to
	> > crash in the middle of your big trade, Once you can get the GS
actually
	> > working, the global server and the tradestation application, do
crash
	once
	> > and a while, no matter how much ram you throw at ts2000. If you
	> > want to look
	> > at ts2000's pretty interface, and spend a lot of time rebooting
your
	> > computer, use win98. If you're thinking of trying to trade,
using a real
	> > time data feed, with ts2000, better go to comp USA and get NT.
	> > Its not hard
	> > to get up and running and well worth any extra effort you may
expend. I
	> > spent 6 weeks trying to get win98 and ts2000 to coexist
gracefully, and
	my
	> > problems STOPPED with windows NT, and no I dont work for
Microsoft.
	> > I cannot stress strongly enough than win98 is not designed for
	application
	> > critical work.
	> >
	> > andren
	> >
	> > ----- Original Message -----
	> > From: Ullrich Fischer <uf@xxxxxxxxxxxxxxxxxxx>
	> > To: <ribau@xxxxxxxxxxxxx>
	> > Cc: <omega-list@xxxxxxxxxx>
	> > Sent: Thursday, July 08, 1999 12:06 AM
	> > Subject: Re: Prosuite 2000i problems
	> >
	> >
	> > > I had similar problems when I was running this stuff under
WIN98. on a
	> > > P-233 256MB RAM PC.  These problems cleared up once I upgraded
to
	> > > WINNT.  Not an ideal solution, but it worked for me.  Good
luck.  -uf
	> > >
	> > > At 12:05 AM 7/8/99 +0000, you wrote:
	> > > >I tried running TS2Ki, including the latest build, with 61
symbols,
	and
	> > BMI
	> > > >cable, on a 266MHz 128Mb SDRAM P2, and a 450MHz 256Mb SDRAM
	> > P2, both with
	> > > >the same results (no other programs running on either
	> > machine). The Data
	> > > >Manager is overwhelmed by any kind of volume, such as is
	> > experienced each
	> > > >day at the stock mkt's open. Then the charting module stops
	> > responding. I
	> > > >cannot change workspaces, can't type text on a chart, can't
change
	> > charting
	> > > >tools, news monitor doesn't display headlines, etc...
	> > > >
	> > > >Data Manager's trouble shooting mode states "Data Manager is
	> > not getting
	> > > >enough time to perform its functions..." I worked with Tech
Support
	for
	> > 10
	> > > >days on this problem, they were calling me every day with new
ideas
	to
	> > try.
	> > > >Finally, they stopped calling because they have nothing
	> > further to offer.
	> > > >Omega acknowledges there is a performance problem with TS2Ki,
but
	they
	> > say
	> > > >this problem will not be addressed for two more service
packs,
	> > something
	> > > >like 3 months if you believe Omega.
	> > > >
	> > > >I gave up playing with TS2Ki entirely yesterday. I like its
	> > pretty face,
	> > > >and it's kinda fun to tinker with, but, in my opinion it's
not to be
	> > taken
	> > > >seriously for real time trading until Omega makes it robust
	> > and reliable
	> > in
	> > > >some future build.
	> > > >
	> > > > >>I'm new to this list and new to Tradestation and I have a
	> > question. I
	> > have
	> > > > >>read several negative comments about Prosuite 2000i and I
	> > wonder if I
	> > could
	> > > > >>get some feedback on it. I have a 30 day evaluation copy.
	> > What was it
	> > about
	> > > > >>Prosuite 2000i that did not meet your expectations? What
are the
	> > positive
	> > > > >>points. I trade stocks and options and have been using
Metastock
	for
	> > > > about 5
	> > > > >>years and am considering switching and would like some
	> > feedback before
	> > > > I do.
	> > > > >>
	> > > > >>Thanks in advance
	> > > > >>
	> > > > >>John Manasco
	> > > > >>
	> > >
	> >
	>
	>
	>