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I keep getting this e-mail below sent back to me when I send an e-mail to Omega
Tech Support, even though Tech Support is answering my e-mails very quickly.
It seems to be an automatic e-mail from Tech Support to say "we got your e-mail"
in 10 sentences.
--- Chris
-----Original Message-----
From: TechSupp <TechSupp@xxxxxxxxxxxxxxxxx>
To: Chris Baker <chrisbak@xxxxxxxxx>
Date: Tuesday, March 30, 1999 3:56 PM
Subject: RE: r 0330am/ Upgrade Wizard
>We are currently experiencing a high volume of calls, e-mail and faxes due
>to the release of the Omega Research 2000i products. We apologize for the
>delay in support and any inconvenience this may cause. However, we will
>provide a reply to your questions as soon as possible. Please visit our
>Knowledge Base which is located under the Support On Line section of our web
>site at http://www.omegaresearch.com/supportonline
><http://www.omegaresearch.com/supportonline> . There you can search our
>database by a typing in a few select words. It will search over 300
>documents and find those which most closely match your search criteria.
>
>It is not necessary to submit multiple e-mail regarding the same problem.
>If e-mail has already been submitted to the TECHSUPP@xxxxxxxxxxxxxxxxx
><mailto:TECHSUPP@xxxxxxxxxxxxxxxxx> address, please do not send the same
>message to other departments at Omega Research.
>
>
>Thank you for your patience.
>
>Omega Research, Inc.
>Customer Support
>
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