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Dan,
I ran into the same problem during the setup of the ODBC drivers.
I had to install a older Jet ODDC driver dll to make the install fly.
Because you are using the new Office 2000 it could be a number
of different Dlls. I would ask to speak to a supervisor at Omega.
Instead of dealing with these first level techs. I imagine they might
ask you to reinstall windows. If they do give it to them!!!
-----Original Message-----
From: Dan Houlf <dhoulf@xxxxxxxx>
To: omega-list@xxxxxxxxxx <omega-list@xxxxxxxxxx>
Date: Sunday, March 21, 1999 2:09 PM
Subject: 2000i installation problem
>
>Help!!!
>
>I tried to install ProSuite 2000i and receive the following error message:
>
> INS5576 caused an invalid page fault in
> module KERNEL32.DLL at 015f:bff9d709 . . .
>
>The installation was aborted after the files were copied to the hard
>drive but before any shortcuts were put on the desktop and before
>any changes to the Program Files in the Start Menu. The installation
>aborts when it is initializing the "ODBC" files [whatever that is ???].
>
>Also, when I tried to remove the program via the control panel, I received
>a message that the "unistps.isu is not valid or the data has been
corrupted."
>
>Nothing else is running in memory. I scanned and defraged the hard drive
>but it did not help.
>
>I have a Gateway 333, with 128 megs of ram, and 10G of free hard disk
space.
>I had a beta version of Office2000 on the computer but I uninstalled it
after
>reading some posts on this list.
>
>I tried Omega Tech Support and they suggested the disk scan and defrag.
>
>I really hope that I don't have to reformat my hard drive --- that would be
>a very
>unattractive alternative.
>
>Thanks.
>
>
>
>Dan Houlf
>
>
>
>
>
>
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