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when you removed office 2000 beta you did not remove all of the system files
there is an obdc 32.DLL which has to be renamed.old then reinstall TS2000i
check with omega tech support before you do this or anything
----- Original Message -----
From: Rolf L. Quam <rquam@xxxxxxxxxx>
To: Dan Houlf <dhoulf@xxxxxxxx>
Cc: <omega-list@xxxxxxxxxx>
Sent: Sunday, March 21, 1999 6:39 PM
Subject: Re: 2000i installation problem
> Try upgrading to windows NT Service pack 4 - available from the Microsoft
web
> site.
>
> Dan Houlf wrote:
>
> > Help!!!
> >
> > I tried to install ProSuite 2000i and receive the following error
message:
> >
> > INS5576 caused an invalid page fault in
> > module KERNEL32.DLL at 015f:bff9d709 . . .
> >
> > The installation was aborted after the files were copied to the hard
> > drive but before any shortcuts were put on the desktop and before
> > any changes to the Program Files in the Start Menu. The installation
> > aborts when it is initializing the "ODBC" files [whatever that is ???].
> >
> > Also, when I tried to remove the program via the control panel, I
received
> > a message that the "unistps.isu is not valid or the data has been
corrupted."
> >
> > Nothing else is running in memory. I scanned and defraged the hard
drive
> > but it did not help.
> >
> > I have a Gateway 333, with 128 megs of ram, and 10G of free hard disk
space.
> > I had a beta version of Office2000 on the computer but I uninstalled it
after
> > reading some posts on this list.
> >
> > I tried Omega Tech Support and they suggested the disk scan and defrag.
> >
> > I really hope that I don't have to reformat my hard drive --- that would
be
> > a very
> > unattractive alternative.
> >
> > Thanks.
> >
> > Dan Houlf
>
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