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Dear Melody - I know you're trying to be nice - but I'm simply a retired lawyer
who handles a portfolio using technical analysis - and Omega Research is
supposed to be a hot shot software vendor. I think when a vendor is asking me
to spend $2500 for a piece of software - *it* should be able to tell me whether
or not the software will work with a particular data format. I shouldn't have
to guess on my own. Or spend $2500 to find out. Even the people who sell $30
toasters tell you whether or not bagels will fit into the toasters before you
take them home.
It is a very simple matter to test this. Just have someone from Omega download
the *free* Y2K compliant version of the Equis downloader from the Equis site
(it's the Reuters only version) - and enter some data into it manually -
spanning the time from the end of 1999 through the end of 2000 - or 2001 - maybe
2002 (you can use monthly data - so it might take someone all of an hour to do
the whole thing in a rudimentary fashion). If there's no one at Omega who
can/will do this - I will volunteer my services as a beta tester - and report
back to you (and if it works - I'll pay you for the product).
I am sorry if I sound exasperated - but I am exasperated. Is there anyone in
charting software/data vendor land who realizes that there are older experienced
users out there who are just trying to get their operations to work smoothly in
the transition between 1999 and 2000? We're not adverse to spending money. We
just want to make sure that - if we spend the money - our setups will work.
Robyn
Melody Blais wrote:
> Dear Robyn,
>
> I assumed that when you referred to the new version you were referring to a
> new Metastock data format also. If the Equis Downloader is still using the
> same format of Metastock data, which is read by SuperCharts 4.0 and
> TradeStation 4.0, it will be read by TradeStation 2000i.
>
> Any data format currently compatible with TradeStation 4.0 and/or
> SuperCharts 4.0 is compatible with TradeStation 2000i.
>
> I apologize for any confusion and anxiety I may have caused you.
>
> Sincerely,
> Melody A. Blais
> Omega Research, Inc.
> Customer Support Supervisor
>
> The information transmitted is intended only for the person or entity to
> which it is addressed and may contain confidential and/or privileged
> material. Any review, retransmission, dissemination or other use of, or
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> this in error, please contact the sender and delete the material from any
> computer.
>
> -----Original Message-----
> From: greene@xxxxxxxxxxxxxxx [mailto:greene@xxxxxxxxxxxxxxx]
> Sent: Tuesday, February 23, 1999 5:05 PM
> To: Melody Blais
> Subject: Re: TradeStation 2000i and compatible data formats
>
> Melody Blais wrote:
>
> > Dear Robyn,
> >
> > TradeStation 2000i, Service Pack 1, is not currently compatible with the
> new
> > Year2000 compliant version of the Equis Downloader data in Metastock
> format.
> > We are working towards capability. At this time, there is no time frame
> for
> > when this will happen.
>
> Are you sure?
>
> If I can read that data in my ancient version of SuperCharts (I have the new
> Year2000 compliant version of the Downloader) - why can't TradeStation 2000i
> do
> it? Could you do me a favor and ask Mike Burke whether the answer you gave
> me
> is correct (I exchange information with other people who'd like to upgrade
> while
> maintaining their Metastock databases - and I don't want to disseminate any
> erroneous information). Robyn
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