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News Alert from PR Newswire via Quote.com
Topic: (NASDAQ:OMGA) ,
Headline: Omega Research Announces Expanded Customer Service Hours In
Anticipation Of Release Of Next Generation Of Products
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MIAMI, Jan. 7 /PRNewswire/ -- Omega Research (NASDAQ:OMGA) announced
today that, in anticipation of the expected release this quarter of the next
generation of its premium products, TradeStation(R) 2000, OptionStation(R)
2000 and Omega Research ProSuite(TM) 2000 (an integration of TradeStation and
OptionStation), telephonic and E-mail technical support hours have been
extended for all real-time product customers. The new hours are 9:00 a.m. to
10:00 p.m., eastern time, Monday through Friday (except holidays). In order
to address anticipated increased demand for the products, the Company expects
to maintain this schedule for the foreseeable future.
Dennis Boyle, Omega Research's Director of Customer Support, commented,
"We have made great strides in the recent past to enhance customer support and
are deeply committed to providing the best customer service in our industry.
This means taking every reasonable step necessary to ensure convenient, quick
access to our customer support representatives."
Founded in 1982, and headquartered in Miami, Florida, Omega Research, Inc.
is a leading provider of real-time investment analysis software for the
Windows operating system. With the 1991 release of its flagship product,
TradeStation(R), the Company pioneered the concept of utilizing the power of
the personal computer to enable investors to historically test the
profitability of their own investment strategies and then computer-automate
those strategies to generate real-time buy and sell signals. Omega Research's
other principal products are OptionStation(R) and SuperCharts(R).
This press release contains statements that are forward-looking and are
made pursuant to the safe harbor provisions of the Private Securities
Litigation Reform Act of 1995. When used in this press release, the words
"believes," "estimates," "plans," "expects," "intends," "anticipates," "may,"
"should," "prospect," "looking forward" and similar expressions as they relate
to Omega Research or its management are intended to identify forward-looking
statements. The statements in this press release regarding expected product
release dates, increased demand and future customer support hours are based on
current expectations and beliefs concerning future events that are subject to
risks and uncertainties. Actual results may differ materially from the
results suggested herein and from the results historically experienced.
Factors that may cause or contribute to such differences and impact future
events include, but are not limited to, Omega Research meeting its timetable
for the anticipated upgrade releases of its premium products, customer
acceptance of such upgraded products, the extent of technical difficulties or
errors in the upgraded products, unfavorable critical reviews of such upgraded
products, Omega Research's ability to market effectively such upgraded
products, the introduction of competitive products in the market or increased
customer acceptance of recently introduced competitive products, failure of
the Company to achieve anticipated sales volumes relating to its principal
products in future periods and to achieve anticipated sales volumes relating
to additional products and services intended to be marketed in future periods,
delays in the development and/or marketing of such additional products and
services, the Company's ability to market effectively such additional products
and services, customer acceptance of such additional products and services,
the ability of Omega Research and various data vendors to develop the
requisite technical compatibility between Omega Research's software and the
respective data services in a timely fashion, if at all (and the quality and
customer acceptance of such combined offerings), as well as those discussed in
Omega Research's press releases and its filings with the Securities and
Exchange Commission including, but not limited to, Omega Research's December
31, 1997 Annual Report on Form 10-K.
Visit the Omega Research web site at www.omegaresearch.com .
SOURCE Omega Research, Inc.
-0- 01/07/99
/CONTACT: Salomon Sredni, Vice President of Operations and Chief
Financial Officer, Omega Research, Inc., 305-485-7000/
/Web site: http://www.omegaresearch.com/
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