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here's what melody and i discussed a month ago. still no reply as yet
on this particular server problem / bug.
note her comment "I am going to speak with the engineer who wrote the
server for insight on why the real-time chart would not show the spike."
who is "insight"?
TJ
---Melody Blais wrote:
>
> Dear TJ,
>
> Thank you for providing the information so quickly. However, the good
> chart does not display the time frame during which the bad spike
> occurred. If you still have it, would you please send it to me?
>
> I am going to speak with the engineer who wrote the server for insight
> on why the real-time chart would not show the spike.
>
> Sincerely,
> Melody A. Blais
> Omega Research, Inc.
> Customer Support Supervisor
>
>
> -----Original Message-----
> From: Trade Jack [mailto:trade_jack@xxxxxxxxx]
> Sent: Wednesday, September 02, 1998 11:13 PM
> To: Melody.Blais@xxxxxxxxxxxxxxxxx
> Subject: Fwd: indu.zip showing good and bad indu tscharts
>
> << Message: >> melody, here's the info you requested
>
> > When you go to the Edit Tick dialog do you see all the ticks, which
> came in after the first bad tick, as bad? Or, is it only the one bad
> tick? <
>
> all are bad
>
> > Does the chart which was created after the bad tick came in show all
> the following ticks as bad? Or, do you have only the one bad spike? <
>
> all are bad (see gif files in attached indu.zip created by a lister
with
> the same problem). others, awa myself, experienced the same problem
> yesterday, 9/1. the gif files are so documented.
>
> as you can see, the charts that were not redrawn from the tick
database
> are all fine; not a single bad tick.
>
> > Please e-mail me or fax me a picture of your chart window. <
>
> this it is.
>
> TJ
>
> > -----Original Message-----
> > From: Trade Jack [mailto:trade_jack@xxxxxxxxx]
> > <mailto:[mailto:trade_jack@xxxxxxxxx]>
> > Sent: Tuesday, September 01, 1998 9:34 PM
> > To: omega-list@xxxxxxxxxx <mailto:omega-list@xxxxxxxxxx>
> > Cc: officeofthepresident@xxxxxxxxxxxxxxxxx
> > <mailto:officeofthepresident@xxxxxxxxxxxxxxxxx>
> > Subject: Re: INDU/BMI data error
> >
> >
> >
> > here's the deal: the indu 1 min chart that i opened on sunday
> afternoon
> > (and has remained opened thru today) still does not show bad data
> shift
> > on 8/31, but, and this really interesting, i went to the server to
> check
> > the individual ticks, and the tick data shows the same data jump
from
> > mentioned by ron and richard.
> > my conclusion is that the indu tick data was received correctly from
> bmi
> > receiver, was plotted correctly real time on the chart, and then was
> > corrupted by the omega server.
> > ok, omega, what's the deal here? you got another server bug that
> > you're not tellin' us?
> > TJ
> > and omega wonders why we're such a surly lot
> > ---Richard Josslin wrote:
> > Yes, & it has also happened to me earlier, eg, 8/21. It's funny
> though
> > - it posts correctly in real-time, but if I create a new window, the
> > same data now has a jump in it. What gives???
> > Ron Augustine wrote:
> > Anyone notice your INDU data from BMI suddenly jumping from 7725 to
> 8380
> > at 3:35pm on 8/31?
> > I thought it was a glitch in my system but the refresh data at the
> Omega
> > Site is also in error.
>
>
>
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